Earlier this week Joe Wikert completed his six-part series of posts (this links to the final piece, which has links to the first five parts) about how brick-and-mortar bookstores could better compete with online retailers (aka Amazon.com).
Taken as a whole, I’m not sure his suggestions would necessarily fix all the struggles of traditional bookstores, but some of these are really worth considering.
One of the suggestions I like is about creating a Chacha sort of website for answers about books that customers could access from kiosks in the store. (And outside of the store as well.) That would be a pretty cool way of getting info about books—especially more technical or travel guide-ish titles—and would address some of the bookselling issues at the chain stores.
Not to pick on the two big chains (though it’s obvious that’s who Wikert has in mind with this suggestion), but it’s as evident as a late-season Mets collapse that most employees at B&N and Borders are more “clerk” than “bookseller.” (This is something I plan on writing a long piece about either tomorrow or next week, since it ties into my ideas about the gulf between publishers and readers.) When I worked at independent bookstores (including Quail Ridge Books in Raleigh, which is praised in the comments section of the first post in Wikert’s series) the staff knew more about books than almost anyone I’ve met since. The group knowledge was unbelievable, and the books I found out about from my colleagues affected the rest of my life and career.
But it’s true that this isn’t the norm anymore. (Though it is at a number of indie stores.) And Wikert’s suggested site would be a cool resource.
Not so sure about his idea for a loyalty program (sounds a lot like an idea from the case study on Harrah’s casinos I read for business school last year), and the idea about selling used copies along with new is actually a practice that can be found at a number of independent stores, including Third Place, which is one of the greatest stores in the country.
The big drawback of this series is that it’s not looking at bookstores as a whole, it’s really only considering how B&N and Borders can compete with Amazon. So a host of issues/challenges are left out entirely.
That said, the last suggestion of widgets and browser add-ons is pretty interesting. And something that IndieBound could easily do for its members . . .
Paul Klee’s Boat, Anzhelina Polonskaya’s newest bilingual collection of poems available in English, is an emotional journey through the bleakest seasons of the human soul, translated with great nuance by Andrew Wachtel. A former professional ice dancer(!), Polonskaya left the. . .
In Seiobo There Below, Lázló Krasznahorkai is able to succeed at a task at which many writers fail: to dedicate an entire novel to a single message, to express an idea over and over again without falling into repetition or. . .
There are curious similarities in three Italian mystery series, written by Maurizio de Giovanni, Andrea Camilleri, and Donna Leon.1
They’re all police procedurals, and all set in Italy: Naples, Sicily, Venice.
The three protagonists are Commissarios: Luigi Ricciardi, Salvo. . .
Poetry always has the feel of mysticism and mystery, or maybe this feeling is a stereotype left over from high school literature class. It is generally the result of confusion, lack of time committed to consuming the poetry, and the. . .
Our Lady of the Flowers, Echoic is not only a translation, but a transformation. It is a translation of Jean Genet’s novel Notre Dame des Fleurs, transmuted from prose to poetry. Originally written in prison as a masturbatory aid (Sartre. . .
Equal parts stoner pulp thriller and psycho-physiological horror story, a pervasive sense of dread mixes with a cloud of weed smoke to seep into every line of the disturbing, complex Under This Terrible Sun. Originally published by illustrious Spanish publishers. . .
From the start, Daniel Canty’s Wigrum, published by Canadian press Talonbooks, is obviously a novel of form. Known also as a graphic designer in Quebec, Canty takes those skills and puts them towards this “novel of inventory” and creates a. . .
Throughout his career—in fact from his very first book, Where the Jackals Howl (1965)—the renowned Israeli writer Amos Oz has set much of his fiction on the kibbutz, collective communities he portrays as bastions of social cohesion and stultifying conformity. . .
Antoon gives us a remarkable novel that in 184 pages captures the experience of an Iraqi everyman who has lived through the war with Iran in the first half of the 1980s, the 1991 Gulf War over the Kuwaiti invasion,. . .
Every fictional work set in L.A. begins with a slow crawl through its streets in the early hours of the morning right after sunrise. Maybe it’s always done this way to emphasize the vast sprawl of the city and highlight. . .