Earlier this week Joe Wikert completed his six-part series of posts (this links to the final piece, which has links to the first five parts) about how brick-and-mortar bookstores could better compete with online retailers (aka Amazon.com).
Taken as a whole, I’m not sure his suggestions would necessarily fix all the struggles of traditional bookstores, but some of these are really worth considering.
One of the suggestions I like is about creating a Chacha sort of website for answers about books that customers could access from kiosks in the store. (And outside of the store as well.) That would be a pretty cool way of getting info about books—especially more technical or travel guide-ish titles—and would address some of the bookselling issues at the chain stores.
Not to pick on the two big chains (though it’s obvious that’s who Wikert has in mind with this suggestion), but it’s as evident as a late-season Mets collapse that most employees at B&N and Borders are more “clerk” than “bookseller.” (This is something I plan on writing a long piece about either tomorrow or next week, since it ties into my ideas about the gulf between publishers and readers.) When I worked at independent bookstores (including Quail Ridge Books in Raleigh, which is praised in the comments section of the first post in Wikert’s series) the staff knew more about books than almost anyone I’ve met since. The group knowledge was unbelievable, and the books I found out about from my colleagues affected the rest of my life and career.
But it’s true that this isn’t the norm anymore. (Though it is at a number of indie stores.) And Wikert’s suggested site would be a cool resource.
Not so sure about his idea for a loyalty program (sounds a lot like an idea from the case study on Harrah’s casinos I read for business school last year), and the idea about selling used copies along with new is actually a practice that can be found at a number of independent stores, including Third Place, which is one of the greatest stores in the country.
The big drawback of this series is that it’s not looking at bookstores as a whole, it’s really only considering how B&N and Borders can compete with Amazon. So a host of issues/challenges are left out entirely.
That said, the last suggestion of widgets and browser add-ons is pretty interesting. And something that IndieBound could easily do for its members . . .
As presaged by its title, contradiction is the theme of Peter Stamm’s novel, All Days Are Night. Gillian, a well-known television personality, remains unknowable to herself. And Hubert, a frustrated artist and Gillian’s lover, creates art through the process of. . .
It’s a rare and wonderful book that begins and ends with violence and humor. At the start of Etgar Keret’s The Seven Good Years, Keret is in a hospital waiting for the birth of his first child while nurses, in. . .
Last year, Han Kang’s The Vegetarian was an unexpected critical hit. Now, it’s just been published in the U.S. and has already received a great deal of positive critical attention. The Vegetarian was a bold book to attempt as an. . .
It’s been almost a year since the publication of Nowhere to Be Found by Bae Suah, but despite being included on the 2015 PEN Translation award longlist, and some pretty vocal support from key indie presses, the book has. . .
Jorge Eduardo Benavides’ novel La paz de los vencidos (The Peace of the Defeated) takes the form of a diary written by a nameless Peruvian thirty-something intellectual slumming it in Santa Cruz de Tenerife in Spain’s Canary Islands. Recently relocated. . .
Anyone with any interest at all in contemporary Moroccan writing must start with Souffles. A cultural and political journal, Souffles (the French word for “breaths”) was founded in 1966 by Abdellatif Laâbi and Mostafa Nissabouri. Run by a group of. . .
Randall Jarrell once argued a point that I will now paraphrase and, in doing so, over-simplify: As a culture, we need book criticism, not book reviews. I sort of agree, but let’s not get into all of that. Having finished. . .
Like any good potboiler worth its salt, Fuminori Nakamura’s The Gun wastes no time setting up its premise: “Last night, I found a gun. Or you could say I stole it, I’m not really sure. I’ve never seen something so. . .
Heiner Resseck, the protagonist in Monika Held’s thought-provoking, first novel, This Place Holds No Fear, intentionally re-lives his past every hour of every day. His memories are his treasures, more dear than the present or future. What wonderful past eclipses. . .
If you’ve ever worked in a corporate office, you’ve likely heard the phrase, “Perception is reality.” To Björn, the office worker who narrates Jonas Karlsson’s novel The Room, the reality is simple: there’s a door near the bathroom that leads. . .