Earlier this week Joe Wikert completed his six-part series of posts (this links to the final piece, which has links to the first five parts) about how brick-and-mortar bookstores could better compete with online retailers (aka Amazon.com).
Taken as a whole, I’m not sure his suggestions would necessarily fix all the struggles of traditional bookstores, but some of these are really worth considering.
One of the suggestions I like is about creating a Chacha sort of website for answers about books that customers could access from kiosks in the store. (And outside of the store as well.) That would be a pretty cool way of getting info about books—especially more technical or travel guide-ish titles—and would address some of the bookselling issues at the chain stores.
Not to pick on the two big chains (though it’s obvious that’s who Wikert has in mind with this suggestion), but it’s as evident as a late-season Mets collapse that most employees at B&N and Borders are more “clerk” than “bookseller.” (This is something I plan on writing a long piece about either tomorrow or next week, since it ties into my ideas about the gulf between publishers and readers.) When I worked at independent bookstores (including Quail Ridge Books in Raleigh, which is praised in the comments section of the first post in Wikert’s series) the staff knew more about books than almost anyone I’ve met since. The group knowledge was unbelievable, and the books I found out about from my colleagues affected the rest of my life and career.
But it’s true that this isn’t the norm anymore. (Though it is at a number of indie stores.) And Wikert’s suggested site would be a cool resource.
Not so sure about his idea for a loyalty program (sounds a lot like an idea from the case study on Harrah’s casinos I read for business school last year), and the idea about selling used copies along with new is actually a practice that can be found at a number of independent stores, including Third Place, which is one of the greatest stores in the country.
The big drawback of this series is that it’s not looking at bookstores as a whole, it’s really only considering how B&N and Borders can compete with Amazon. So a host of issues/challenges are left out entirely.
That said, the last suggestion of widgets and browser add-ons is pretty interesting. And something that IndieBound could easily do for its members . . .
Antoine Volodine’s vast project (40 plus novels) of what he calls the post-exotic remains mostly untranslated, so for many of us, understanding it remains touched with mystery, whispers from those “who know,” and guesswork. That’s not to say that, were. . .
It hasn’t quite neared the pitch of the waiting-in-line-at-midnight Harry Potter days, but in small bookstores and reading circles of New York City, an aura has attended the novelist Elena Ferrante and her works. One part curiosity (Who is she?),. . .
From the late 1940s to the early 1950s, Egypt was going through a period of transition. The country’s people were growing unhappy with the corruption of power in the government, which had been under British rule for decades. The Egyptians’. . .
Miruna is a novella written in the voice of an adult who remembers the summer he (then, seven) and his sister, Miruna (then, six) spent in the Evil Vale with their grandfather (sometimes referred to as “Grandfather,” other times as. . .
Kamal Jann by the Lebanese born author Dominique Eddé is a tale of familial and political intrigue, a murky stew of byzantine alliances, betrayals, and hostilities. It is a well-told story of revenge and, what’s more, a serious novel that. . .
While looking back at an episode in his life, twenty-year-old Taguchi Hiro remembers what his friend Kumamoto Akira said about poetry.
Its perfection arises precisely from its imperfection . . . . I have an image in my head. I see. . .
The central concern of Sorj Chalandon’s novel Return to Killybegs appears to be explaining how a person of staunch political activism can be lead to betray his cause, his country, his people. Truth be told, the real theme of the. . .
Spoiler alert: acclaimed writer Stefan Zweig and his wife Lotte kill themselves at the end of Lauren Seksik’s 2010 novel, The Last Days.
It’s hard to avoid spoiling this mystery. Zweig’s suicide actually happened, in Brazil in 1942, and since then. . .
To call Kjell Askildsen’s style sparse or terse would be to understate just how far he pushes his prose. Almost nothing is explained, elaborated on. In simple sentences, events occur, words are exchanged, narrators have brief thoughts. As often as. . .
After a mysterious woman confesses to an author simply known as “R” that she has loved him since she was a teenager, she offers the following explanation: “There is nothing on earth like the love of a child that passes. . .