Academic and Research provides leadership and services that support the academic mission of the University. Program areas include the Educational Technology Center, Classroom Technology, Web Services, and the IT Center, which support faculty, staff, and students.
Technical Support
IT Center and Desktop Consulting : Located in Rush Rhees Library, the IT Center and Help Desk provides first-level technology support to faculty, staff, students, and visitors of the University of Rochester. Desktop consulting is provided for software installations, operating system upgrades, wireless network configurations, virus detection/disinfecting, and general troubleshooting.
Software Site Licensing
Site Licensing : Located in the IT Center, the Site Licensing Group manages university-wide software licenses on many packages commonly use din instruction or research. These licenses offer competitively priced alternatives compared to software purchases made on an individual basis.
Instructional Technology Services
Educational Technology Center : Located in the Rush Rhees Library adjacent to the Multimedia Center, the Ed Tech Center serves as a One-Stop-Shop to assist College faculty in the use of information technology tools in instruction, e.g., multimedia, collaboration software, and Internet resources such as the web through individual training and departmental support. Additionally, the Ed Tech Center supports student use of multimedia services within courses and makes available hardware and software resources for their assignments.
Classroom Technology Services : Located in Hoyt Hall, Classroom Technology oversees the management for "electronic hands-on classrooms" and traditional classrooms on the River Campus that are technology enhanced to meet the ever-growing demand for technology integration with instructional activities. Room and equipment reservations for undergraduate courses requiring technology enhanced classrooms are supported by this group in cooperation with the Office of the College Registrar.
Web Development
University Web Services : University Web Services is a support center for university Web authors and their support staff. Located at the IT Center, University Web Services provides individual training, consultation and programming support for developers of web sites with the University of Rochester domain.
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