University of Rochester
 


University IT Home

IT Notices

IT Policy

About Us

PMR

Leaders

Contact Us

University IT Supported Hardware - PC

University IT classifies computer hardware into 3 categories: No Upgrade Required, Upgrade Recommended, and Upgrade Required. Level of support is determined by the category that your computer is in. The 3 categories are defined as:

 

No Upgrade Needed

Computers in this category, which are fully supported have a minimum of 2 GB of memory, and a Duo or Quad processor, running Windows XP Professional.

Upgrade Recommended

While we recommend an upgrade in the near future, computers in this category will be supported provided they are equipped with a minimum of 1 GB memory, and a 2.8 GHz or higher processor.

Upgrade Required

Any computers which do not meet the minimum requirements above are considered beyond their useful life, and will not be supported in FY 07-08, and we urge you to replace them at the earliest opportunity. Meanwhile, we will do our best to support you until an upgrade can be arranged.

Our recommended OS level is Windows 2000 SP4 or Windows XP Professional SP2.

Type of Machine

Support Status
(FY 06-07)

Upgrade Status
(FY 07-08)

Support Status
(FY 07-08)

Below 2.8 GHz Processor

Yes

Upgrade Required

No

2.8 GHz or higher

128 MB "Aero Capable" Video Card

Yes

Upgrade Recommended

Yes

Duo or Quad Processor

256 MB "Aero Capable" Video Card

Yes

No upgrade necessary

Yes

 

 

The recommendations presented here are generic in nature. If you have any specific questions, please contact your departmental desktop support representative.

 

 

       

Text | Directory | Index | Contact | Calendar | News | Giving

Last Modified: Friday, 08-Feb-2008 16:13:48 EST