8/20/2009
Business Managers and Department Administrators:
University departments are being asked to monitor cellular costs on a regular basis. University IT has developed a quarterly report for departments to use when they are auditing their monthly statements. The report provides departments with detailed information on the cellular devices assigned to their ledgers and the corresponding plans. This report can be used to compare to the cellular audit mailed in April 2009.
The information contained in this report includes the mobile number, division, department, carrier, voice plan, voice minutes, monthly charge for voice plan w/discount, data plan, monthly charges for data plan, text message plan, monthly charges for text plan, and any other features applicable. Other features may include international plans, push to talk, etc. See example below:
* Please be advised we are on pool plans with both our cellular carriers ATT and Verizon and adjust voice plans quarterly depending on usage. If you have a user that is on one of the high minute plans, ask them to consider unessential calls and educate them to the costs of their plan.
In support of the University’s cost containment efforts, several cellular cost savings actions have been taken to date:
- Disable downloading capabilities for music, ring tones and wallpaper on cellular devices unless indicated on the service request form.
- New orders for cellular phones and PDAs do not include a text message plan unless it is specifically requested on the service request form. Users requiring a text message plan must be approved by the Department Administrator or department head. Please check your monthly statements regularly to verify users are on the appropriate text plan. If users are incurring overage charges their plans may need to be adjusted.
- Users can select voice-only devices in the price range of $99 or less and voice-data devices in the price range of $149 or less. Equipment purchases above these limits must have department head approval. We ask departments to keep their devices for a minimum of 24 months to avoid early upgrade fees. Early upgrades also require department head approval.
- University IT will continue to provide quarterly reports to departments to assist them with monitoring cell costs.
If you have any questions regarding this information, please contact University IT at 275-2000 or email UnivITHelp@Rochester.edu. Thank you. |
