OFFICE OF THE BURSAR

STUDENT REFUND CHECKS

Refund checks will be issued in the student’s name unless otherwise requested in writing by the student. The one exception to this policy is when the credit balance results from the disbursement of a Federal Direct PLUS (Parent Loan for Undergraduate Students), in which case the refund would be issued to the parent unless otherwise requested in writing by the parent. Students and parents have the option of applying their Title IV federal aid toward all charges (including miscellaneous charges such as library fines and room damage charges) or only toward tuition and required fees. Students indicate their preference by completing the Title IV Authorization section of the Payment Agreement. Parents indicate their preference by completing the CREDIT BALANCE REQUEST FORM for Federal Direct PLUS Recipients: http://www.rochester.edu/adminfinance/bursar/PDFs/refund.pdf.

Students who receive Federal PELL are eligible to receive a refund for books and supplies if they have a credit balance and if their Federal PELL has been credited to their account.

Students should view their disbursements in FAOnline. If Federal PELL has disbursed, they should contact the Bursar’s Office regarding their refund.

The Bursar's Office will issue a refund check when:

The total amount of all TITLE IV financial aid exceeds the amount of tuition, fees, room and board. The resulting credit balance will be refunded to the student in accordance with Federal regulations.
A student account reflects a credit balance and the student has requested a refund check.
Payment is received by cash, check, credit card or wire transfer on an account that is currently paid in full. The Bursar’s Office reserves the right to refuse payment on a paid in full account and to issue a refund whenever an account reflects a credit balance.

In some cases, students may decide to drop or add courses within a specific term, which may make them ineligible or over-awarded for their loans. If a refund check was issued prior to a reduction in a student’s loan amount, and the loan reduction results in a new balance on the student’s account, the student is responsible for paying the difference in the next billing cycle.

If the credit balance on a student account is the result, in part, of an overpayment by credit card, the Bursar’s Office reserves the right to issue a refund check or credit the credit card account.

Every effort is made by the Bursar staff to verify the accuracy of all refund checks issued, and therefore, additional processing time may be required. It is strongly recommended that students and parents also verify the accuracy of all refund checks received, and report any discrepancies to the Bursar’s Office immediately.

University of Rochester

OFFICE OF THE BURSAR

STUDENT REFUND CHECKS