If you experience an issue not addressed in the self-help materials or after consultation with a project champion, please call your Help Desk for assistance:
IT Help Desk
(585) 275-2000
Medical Center (ISD) Help Desk
(585) 275-3200
A member of the Project Team will contact you regarding your question or concern once a ticket has been opened.
Please Note: The UR Financials email address/mailbox (urfinancials@UR.Rochester.edu) and has been decommissioned. Any emails sent to urfinancials@UR.Rochester.edu cannot be responded to. Follow the steps above to request assistance needed.