WalkMe Installation Instructions

This is a virtual help assistant guiding you step-by-step through certain tasks within UR Financials.  In order to access the assistant, you must first download a web browser extension called WalkMe, which works in Chrome and other modern web browsers (desktop and laptops only).

Click here to download the WalkMe browser extension and follow the onscreen instructions (for browsers: Firefox, Chrome, IE, or Edge on desktop or laptops only) provided to complete the extension install.

This download will activate the Need Help button in UR Financials (located in the upper right corner of site). Select this button to get in-the-system guidance on the listed tasks provided.

If you have questions, please email UnivITHelp@rochester.edu