Over the summer, Blackboard was upgraded to version 9. While there is a considerable difference in the interface for instructors, the change is not radical from a student point of view.
If you have questions about Blackboard, or the student portal in general, check out the Student FAQ.
If your questions are not answered there, or if you would like to offer feedback on Blackboard, please email your school's Blackboard support staff:
Arts, Sciences and Engineering: UnivITHelp@rochester.edu
Warner School of Education: firstname.lastname@example.org
Eastman School of Music: email@example.com
Simon School of Business: firstname.lastname@example.org