The Office of Research and Project Administration (ORPA)
We are committed to providing exceptional service to the faculty and staff we serve. Earlier this year we reported on efforts to improve and streamline our systems that support research (Currents, February 10). I am pleased to have the opportunity to tell you about three developments, one involving the way we respond to telephone inquiries, the second about the implementation of a new grants management system, and the third about an easier way to navigate the ORPA web site.
Reaching ORPA by Phone
After consolidating the Medical Center and River Campus offices of ORPA, we became concerned that too many phone calls to our office were going into phone mail or having messages taken by a receptionist. To enable you to reach us more directly and have your questions answered promptly, we have assigned distinct telephone extensions to a Research Administrator/Secretary Team and the rest of our staff. We hope this change will result in more questions answered on your first call, reduce the amount of return calls and enhance your ability to communicate effectively with our office.
Research Administrator/Secretary
| Cheryl Williams/Nancy Braden | 58033 |
| Donna Senator/Karen Ernst | 52151 |
| Donna Beyea/Joanne Piccirilli | 58036 |
| Donna Galloway/Edna Maracle | 51505 |
Information Systems
| Lori Hume | 59096 |
| Steve Small | 50648 |
| Charlene Sinclair | 55776 |
Pre-Award
Director's Office
| Mark Coburn | 55370 |
| Gunta Liders | 55373 |
| Gerri Wind | 55373 |
While we encourage you to use the above extensions when calling ORPA, you may also reach us by dialing our historic extensions of x5-4031 and x5-4034. Additional information regarding specific department assignments (which remain unchanged) and general information about ORPA may be found at our web site at http://www.rochester.edu/orpa.
What is UR-Coeus?
UR-COEUS is a relational database consisting of the University of Rochester's sponsored programs proposal and award information. Originally licensed from MIT, ORPA has customized the database to adapt to the University's requirements and culture. Our objective for UR-COEUS is to provide you with a useful proposal and award management tool with it, all divisions of the University will be able to readily obtain information on sponsored programs' activity and easily run reports.
UR-COEUS stores and manages high-level proposal data and very detailed information on awards. The database contains a complete history of every change made to an award from the notice of award through close-out. As examples of its versatility, UR-COEUS stores all agency contacts in an electronic Rolodex, maintains all reporting requirements (financial, technical, property, patents) and maintains the terms and conditions as well as the required approvals for an award. University departments will be able to access proposal and funding information, ascertain what "rules" apply to a particular award and know who the critical contacts are at a selected funding agency--all at their desktops!
Why did the University license UR-COEUS?
One of the recommendations made by the ORPA/SPA Reegineering Fast Track Committee in May 1996 was the establishment of a shared information system that could be accessed by the entire University, not just ORPA and Sponsored Programs Accounting (SPA). Establishment of such a system was viewed by the committee as a vehicle for better communication and for creating efficiencies by eliminating data re-entry, especially between the central offices.
After examining other sponsored programs management systems, the University licensed COEUS from MIT last February, and began work on its implementation in May 1997 with the loan of expert programming support from Administrative Computing Services (ACS). MIT's system was considered the most user-friendly and, given MIT's standing as a leading research institute, we were confident that the system would meet our needs. In fact, COEUS is currently licensed by more than 30 leading research universities, including Yale, Princeton and Columbia Universities. University faculty and administrators participated in the evaluation of products and in the decision to ultimately license this system. Information needs expressed by principal investigators, departments, dean's offices and central offices were surprisingly similar. Wish list items consisted of the following:
- on-line access to proposal, award and expenditure information;
- flexible reporting capabilities on user-defined needs;
- notification of reporting deadlines, close-out procedures and post-award regulations;
- ability to automatically route proposals, protocols and revised budgets;
- ability to extract and manipulate sponsored programs data for analysis, trends and forecasting.
UR-COEUS already provides the user with most of these features; additional needs (such as electronic routing) will be addressed with future enhancements and the licensing of MIT's Electronic Proposal System in 1998.
University Modifications and Enhancements
As with any new information system, there is a significant startup period when the application software is tested and modified to suit the user environment. Our first task was purchasing all of the hardware and software required to implement the UR-COEUS project. This involved buying the application software, database software and a high-speed UNIX server to house the database. The database is now housed at ACS on our permanent server, named "Investigator." Other tasks that have occupied ORPA's UR-COEUS team in the last six months have been: a) data conversion; b) University modifications and enhancements; and c) creation of a new reporting tool.
Conversion of Historical Data
For the last seven years, ORPA had been entering proposal and award data in a PC-based database. This data was the basis of many of the reports that the University community received over the last several years directly from ORPA. One of the first major challenges we recognized was the conversion of some 14,000 records of historical data into the new UR-COEUS database. A significant amount of time was spent in carefully "mapping" the data elements from the existing database to the new one, and after several months of careful planning and testing, we were successful in that effort. Additional effort still remains in the area of "data cleanup" and internal testing, which will be completed by the end of 1997.
University Modifications and Enhancements
Also recognized early on was the desire to customize the MIT software to meet the University of Rochester's needs and culture. Some of the enhancements developed over the past six months include: 1) a keyword thesaurus, 2) capability of tracking percentage of effort, program type, committed support and awarded indirect costs and 3) the creation of an enhanced internal Notice of Award. In addition, we also recognized that our Medical Center warranted some additional fields to track clinical trial information.
Future enhancements planned for UR-COEUS include the addition of "Authorized Purchasees" fields, a mechanism to automatically track whether an investigator has a signed Intellectual Property Agreement on file, and the rollout of a Macintosh version of the system.
New Reporting Tool - UR-COEUS Reporting
The University of Rochester also realized early on in the project that not all users work the same way. We recognized that the application software licensed from MIT, with its numerous screens of data and limited reporting capabilities, may not be the best vehicle for all users. In response, we developed a very simple and easy-to-use reporting tool called UR-COEUS Reporting. We envision that this powerful reporting tool will meet the needs of the vast majority of UR investigators and administrators.
Implementation Plans
The success of any new software product, no matter how functional and powerful, depends heavily on its implementation. To this end, ORPA and ACS are about to embark upon a formal "beta test" period. This beta version (a test version of the program before we go live) will be available to a few departments to help us test out the features of UR-COEUS and ensure a quality product when we release it to the entire University community. This process will begin in January with a few departments and grow over the next several months. After a successful test period, the final release of the software will be offered University-wide.
Looking Forward to EPS
MIT is developing a state-of-the-art proposal preparation, routing and submission system to be included with the award management software. The University of Rochester is planning on licensing the Electronic Proposal System (EPS) when it becomes available, expected to be in early 1998.
This proposal software will enable the creation of and secure electronic routing for proposals through multiple levels in our University environment, as well as to our major federal, state and corporate sponsors. Because privacy is a concern in the creation of a proposal, EPS understands the rights and roles of individuals in the proposal process, and it will provide or limit access as appropriate. These rights can be structured at the investigator's designation. The system will allow investigators and/or key administrators to create templates and build proposals online; flexibility to cut and paste from other applications will be provided as well.
Also built into EPS are institutional "business rules" for sponsored research. In this way, EPS will ensure that all proposals are created with certain institutional standards (i.e., appropriate escalation factors, correct benefit rates). Special reviews that are required by University committees will be secured in parallel and routed automatically.
MIT is working very closely with the federal agencies to ensure that EPS conforms and will interface with the various federal electronic initiatives and with Electronic Data Interface (EDI) standards. The way we write and send grants is changing, and we will keep you up to date with the necessary tools and information.
We recognize that some investigators and administrators may be uncomfortable or reluctant to use EPS, whether due to concerns about security or ease of use. EPS will be a whole new way of doing business for ORPA as well! We would like to assure you that we will do extensive testing and prototyping before implementing EPS, even in a beta-test environment. We are also planning on doing numerous focus groups with the University community to explore concerns and strategize on changing sponsored programs' proposal processes. Ultimately, our mutual goal is to create an efficient, user-friendly and streamlined proposal processing system, and we need your input and assistance in order to accomplish this goal.
To Find Out More
The UR-COEUS implementation team in ORPA consists of:
Lori Hume, ORPA's Manager of Information Systems lhume@orpa.rocheter.edu or x5-0906
Steve Small, Senior Programmer/Analyst sesl@acs.rochester.edu or x5-0648
Charlene Sinclair, Information Systems Assistant csinclai@orpa.rochester.edu or x5-5776
Should you have any questions or concerns with respect to the system, or wish to participate as a beta-test user for UR-Coeus, please do not hesitate to contact any of them. We will also be providing more information on UR-COEUS as it develops on ORPA's web page.
ORPA Web Site Update
The ORPA web site (http://www.rochester.edu/orpa) has had a makeover with a fresh new look, format and search mechanism. We hope the new site will help you quickly find the latest news, contact information, policies, procedures and forms. We will post monthly updates of our "In Brief" section to alert you to upcoming developments in research administration. The web site will be continually updated, and we welcome your feedback and suggestions for what you find useful both in content and format.
Holiday Schedule
ORPA will be closed Dec. 25 and 26 and Jan. 1 and 2. Proposals due at agencies in early January should be at ORPA well before Dec. 25. The ORPA staff wishes everyone a safe and happy holiday season!
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Copyright 1997, University of Rochester
Maintained by University Public Relations
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Last updated 12-8-1997
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