Phone system upgrade brings new features

A ll rooms in the River Campus residence hall system and at the Eastman Commons Student Living Center now are equipped with new digital telephones, including voice mail. Complete information and instructions on all aspects of the University's new telephone system are available in the front of the interim student directory and on the University Telecommunications Division (UTD) Web site at Student directories are available from the Office of Residential Life and residence hall offices. In addition, instructions on the operation of the telephones and voice mail are being placed in student rooms as the telephones are upgraded this summer.

The new voice mail system allows callers to leave messages and gives users the ability to retrieve those messages from any phone either on or off campus. Each student phone comes with a standard mailbox for each occupant in the dorm room; the base mailbox has four messages. Additional message capacity, in message groups of five, is available at an additional cost and may be obtained by completing the appropriate section in the student telephone contract available in the residential life and residence hall offices, and through UTD. Answering machines are not typically used on the University's digital telephone system.

Across the miles
Telephone contracts for the 1999-2000 school year were mailed to all incoming freshmen in their welcome packet this past spring. During the third week of August, University authorization codes to place long-distance calls will be mailed to the campus mailbox (CPU) of those students who have returned their signed contract to UTD and who are registered for fall classes. Signup for University telephone service is done by mail-in registration, at any orientation session, or in person at UTD, 727 Elmwood Ave., Suite 109 or 114.

Charges for calls placed using the authorization code are billed to student accounts directly via the term bill from the bursar. A telephone statement itemizing those charges is mailed to the student's CPU box or off-campus address each month. Students also may make arrangements with other long-distance carriers, for which there is no access charge.

Eastman students may obtain contracts and their authorization codes at the Eastman Commons Student Living Center lobby desk on arrival. Telephone service contracts for mail-in registration during the school year will be available in the residential life and residence hall offices. Authorization codes will be mailed to the requesting student's mailbox within three days of receipt of their signed contract at UTD.

Help for the hearing-impaired
Special equipment and services also are available for hearing-impaired students. For information about amplification, strobe-light indicators, and using TDD equipment, call UTD, x4-HELP (x4-4357, 274-4357), or the Student Services line, x3-1973 (273-1973).

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Copyright 1999, University of Rochester
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Last updated 7-30-1999