New: Submit work orders online

hysical plant work orders can now be submitted online through the Facilities and Services Web site. This service will eventually replace paper form submissions, which can take several days when sent via the University mail system. Work orders submitted through the new Internet service should be processed within hours.

Lock and key requests also can be made online, as long as the requestor is authorized to request keys. All requests must be validated prior to service.

To create a work order, go to www.facilities.rochester.edu and create a user ID. Then click on "Request for Facilities Service." Once there, select "Proceed to Facilities On-Line Work Order System" and then "Enter Department Funded Work Requests." After entering all necessary information, click on "Submit Request."

Users will be given a confirmation number that will allow them to track requests. Requests that are not accompanied by account numbers will be terminated.

This system may also be used to request an estimate, process a routine work request, and search for work order numbers. The online system should not be used to report emergency situations.

For more information, call x5-0077.

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