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Health benefits task force to consider all options, says Chuck Murphy
Chuck Murphy

Murphy

President Seligman recently announced the formation of a University-wide task force to study ways to control the rising costs of the University’s health benefits. In a Q&A, Chuck Murphy, associate vice president for human resources, talks about why the task force was formed and what faculty and employees can expect.
Why is the University looking at its health benefits? 
Like all employers, the University is constantly assessing its costs, and health care benefits represent one of the fastest growing components of our budget. The cost of insuring our employees has nearly tripled in seven years. Some of the increase can be attributed to the growth in our employment, but not all. A recent report by Mercer Health and Benefits shows that our costs are out-of-sync with both local employers and our national peers. If we don’t address that, it could impede our ability to fulfill our missions.
What specific goals did the University establish for Mercer Health and Benefits in their assessment of the cost of employee health benefits?
The University hired Mercer Health and Benefits to take a hard look at our employee health care plans to help us simultaneously control costs and continue to offer affordable and comprehensive health care coverage to our employees. We also asked Mercer to benchmark the University’s health care plans with those of our peer institutions both nationally and regionally. They confirmed that our costs are escalating at a rate that is neither supportable nor sustainable. If we continue with our current system, and assuming there is no growth in the employee population, the University’s health care spending is projected to increase from $64 million in fiscal year 2006–07 to $114 million in 2011–12.
What options will the University consider to try to remedy its health benefits costs?
No options are being precluded from consideration when the task force undertakes President Seligman’s charge. We’ll look at pricing options, plan design, disease management, and wellness programs to name a few. No reasonable consideration is off the table.
Is the University planning a similar audit of other employee benefits programs?
Not at this time. In 1995, we conducted a thorough review of all benefit plans and made appropriate adjustments. In 2005, we made enhancements to our tuition benefits program at which time President Seligman committed to further review in four years. We do, however, frequently evaluate our retirement and health care benefits plans, which are our major expenses, to ensure that they are both competitive and cost effective.
The University benefits program has long been used as a recruitment and retention tool. How will the University balance its need to manage costs while at the same time remain competitive in the war for talent?
Remaining competitive is absolutely imperative, and we are fully committed to doing so. What this report tells us, however, is that we are out of line with the competition when it comes to our health care plan pricing strategy. We can continue to attract the best and the brightest employees to our University, while mitigating costs and remaining committed to our mission.
The University offers a number of wellness and chronic disease management programs to its employees. Have these programs been in existence long enough to measure their impact and efficacy?
They have, and we have seen real success, particularly in the chronic disease management programs for employees with diabetes, asthma, and congestive heart failure. Each year we invest around $250,000 in chronic disease management programs, and each year we have seen a three-to-one return on our investment. This accounts for a savings of nearly $800,000 annually. We expect that to level off as the health of participants improves, but the ongoing benefits of such programs will be seen for years to come. The success of wellness programs is considerably harder to measure but we do know that more employees are taking advantage of programs like Well-U than ever before. Encouraging healthy behavior benefits our employees and is absolutely essential to controlling our health care costs. We will continue to support these programs, but while they are an important piece of the solution, they are not the full solution. 
Is the University exploring any new wellness programs or incentives for employees?
We are. Just last year the University launched its Healthy Priorities initiative providing University employees with the most up-to-date tips and information on topics including stress management, smoking cessation, and nutrition. Healthy Priorities is aimed at helping employees understand the value of their health benefits and become more informed consumers. Just as we encourage our employees to take a holistic approach to their health and well-being, so, too, should we as employers take a holistic approach to controlling costs.
In the President’s remarks he touches on the idea of “banding” employee premium costs. How does banding work?
One of our biggest concerns in looking at the cost of employee health benefits is that, in many cases, costs are unevenly borne by families and employees with modest salaries. Banding is one technique used by employers to set employee costs for a health plan. Using this approach, some organizations have established different prices for a health plan dependent upon the annual wages an employee earns. Another approach is to establish a different percentage of their salaries for health care benefits and lower paid employees would contribute a smaller percentage. Still other companies have established a discount for employees who earn below a certain amount. This is one of many issues that the task force will consider when recommending changes.
Will students be affected?
Neither undergraduate nor graduate student health care plans will be affected. Medical residents and fellows are considered faculty, for benefit purposes, and will be subject to any changes.
What about retirees?
The Medicare-eligible University retirees participate in medical plans separate and distinct from active faculty and staff. The work of the task force is specific to the plans offered to active faculty and staff and not applicable to retirees, except those who may have retired prior to attaining age 65. Although the cohort of retirees under the age of 65 is extremely small, their interests will be taken into consideration.
What about the University’s move to self-insurance?
In 2002, the University chose to self-insure its employee health plans. The move has cut $4 million out of the cost equation each year since, but it is simply not enough. It is our hope that this task force will make further recommendations to achieve a more sustainable health care benefits package equipped to control future cost increases, while simultaneously recommending design changes to encourage healthier lifestyles.
(Read Seligman’s January 8 message to the University community at www.rochester.edu/president/memos/2007/insurance.html.)
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