University of Rochester
EMERGENCY INFORMATIONCALENDARDIRECTORYA TO Z INDEXCONTACTGIVINGTEXT ONLY

Currents--University of Rochester newspaper

Library dean Ron Dow retires
Ron Dow

Ron Dow

By Katie Perry
katie.perry@rochester.edu
When Ron Dow walked into Rush Rhees Library over 11 years ago, he saw crumbling floors, chairs hemorrhaging their seat stuffing, and banks of fluorescent lights hanging where chandeliers used to be.
Many students kept their distance from the tired, old building unless they needed a quiet place to study for finals, says Dow, the first Andrew H. and Janet Dayton Neilly Dean of River Campus Libraries. While it was at the physical center of a campus being revitalized by a new administrative strategy called the Renaissance Plan, it was far from the hearts of students.
“At the time we needed to secure a position for the library in this new educational mission, but we had a very worn out place to do this in,” Dow says. “Rush Rhees the building didn’t do justice to the significance of the content of the stacks.”
Today the library is a bustling campus hub, much of it restored to its original resplendence and some of it refashioned to meet the changing needs of students. As Dow prepares to retire March 1, he looks at how the library has changed and considers his work done.
In his time as dean, Dow spearheaded renovations to the Martin E. Messinger Periodical Reading Room, the reference department, the Gamble Room, Rare Books, the Welles-Brown Room, the Great Hall, the Roger B. Friedlander Lobby, and most of the staff space. The Hawkins-Carlson Room and the Gleason Library, a $5 million interactive study area, were also created out of underutilized sections in the library.
Dow also directed the building of programs and collections designed specifically for the students––especially undergraduates––and faculty at the University. He focused the library’s acquisitions on the coursework happening on campus and the research interests of the University’s faculty. All of the changes he led were made with the ultimate goal of bringing students back to the library.
“We renovated the library not to make it beautiful, but to make it a place for students,” he says.
But it wasn’t his vision alone that got him hired. Charles Phelps, the University’s provost from 1994 to 2007 who recruited Dow, says it was his entrepreneurial spirit that gave him an edge.
“When he came in, he said to me ‘The library needs a lot of work,’ and I felt my heart sink because I knew he was going to ask for a lot of money, but before he finished his sentence he said, ‘I’m not going to ask you for money, just a development officer,’ and I said ‘Cool, here’s a guy I’d like to work with,’” Phelps says.
Dow transformed the library in several ways beyond physical renovations, Phelps says. Dow recognized the motivation, talent, and expertise in his staff and encouraged them to share those qualities with students and faculty through increased interaction.  He afforded the library staff the opportunity to take risks and in return they built a library that now enjoys a campus and nation-wide reputation for innovation and service.
During his tenure Dow and his staff reintegrated the library into campus life by re-assessing the role it could play. Under his lead, Susan Gibbons, who will succeed Dow as dean, started an initiative that employs an anthropologist and anthropological methods to study the way students use the library’s physical and technological resources in their research.  
On the digital forefront, Dow directed the transition to the Voyager online catalog in the late 1990s, making the University one of the first research libraries in the country to use that system. Since then, Gibbons and other staff members have created a variety of software and technological developments meant to make data navigation and storage easier.
Among them are UR Research, an institutional repository developed for faculty, researchers, and graduate student users; and CoURse Resources, a database of major library resources and course offerings that generates a collection of links to the best print and electronic library resources for any course.  Many of the libraries’ newest innovations are now being sponsored by two separate grants from the Mellon Foundation and another from IMLS.
Thomas Jackson, the University president from 1994 to 2005, says part of the Renaissance Plan was the revitalization of the student residential experience and Dow saw that the library was a central part of that. But beyond that, Jackson says, Dow used his years as dean to forge a meaningful connection between the library and academic life at the University.    
“He didn’t see it as a separate fiefdom by itself, but as an integral part of what it means to get an education,” Jackson says.
“Dow recognized the motivation, talent, and expertise in his staff and librarians and encouraged them to share those qualities with students and faculty through increased interaction.”

  Next story