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Currents--University of Rochester newspaper

Savvy approach to business and biking earns City Cycles national recognition
By Jenny Leonard
jenny.leonard@rochester.edu
City Cycles could be coming soon to campuses all over the country. At least that’s the entrepreneurial dream of founder Andrew Hall. The 2007 University graduate, along with software designer Adam Baratz ’07, launched the bicycle borrowing program on the River Campus four years ago as a way to encourage students to opt for a healthier, more ecofriendly way to get around. The program recently received attention from the Association of College Unions International, which brings together college union and student activities professionals from hundreds of schools in seven countries. The association gave City Cycles its 2008 Student-Driven Program of the Year award during its annual conference in New Orleans earlier this spring.
City Cycle
Michael Jancsy ’10 : “It’s a greener way to get around, it’s healthier, and it’s fun. But there’s also this added perk. Bicycles add mobility and give students freedom to explore their community in a new way.”
“This award demonstrates the unique entrepreneurial spirit of our students and their commitment to sustainability. I felt tremendous pride when I accepted the award on their behalf in front of more than 1,000 colleagues representing national and international higher educational institutions,” says Anne-Marie Algier, associate dean of students.
City Cycles, which Hall describes as a bicycle lending library, is designed to eliminate many of the obstacles that can prevent college students from using or owning a bike, such as the hassles of storage, maintenance, and theft protection. Funded by the Students’ Association, City Cycles is home to an ever expanding bevy of bicycles, including street and tandem styles, that can be reserved and checked-out for free.
Michael Jancsy ’10, the new program coordinator, says in the past two years the program has seen a dramatic surge in participation rates. This semester alone more than 15 percent of undergraduates used City Cycles at least once, and according to a recent survey, about half used the bicycles to leave campus and engage in a community activity.
“There are those obvious benefits from a program like this one. It’s a greener way to get around, it’s healthier, and it’s fun. But there’s also this added perk. Bicycles add mobility and give students freedom to explore their community in a new way. The feedback I hear from students is that this is one of the best programs on campus,” says Jancsy.
Beverly Buscemi, the program’s campus advisor and coordinator of transportation and ticket sales for Student Activities, says it has been very rewarding to watch City Cycles grow over the years and to see it now fill an important niche on campus. “I worked with Andrew and Adam from the beginning, and I was always impressed by their interest and enthusiasm. They spent many hours perfecting their approach, testing new ideas, and researching with the goal of creating a sustainable program that meets the needs of Rochester students. It’s exciting to see this recognition and to see growing interest from other colleges and universities who are looking to model it.”  
While bicycle lending programs are not new, notes Hall, most successful programs operate on a much larger scale such as the ones that have popped up recently in many European cities, including a government-funded service in Paris that offers more than 20,000 public bicycles. In the United States, Hall says, the trend is slowly catching on.  
Unlike their larger counterparts, smaller lending programs, like City Cycles, are less expensive to operate, but still require a savvy approach if they are to be successful.  
Hall credits the success of City Cycles with a unique business model and a computer tracking system, which Baratz developed as an undergraduate. It’s a business model that Hall, who recently finished his Take Five program studying sustainability, is now pitching to other campuses and communities around the country through his new company, Shifting Mobility (www.shiftingmobility.com).
“We developed our program model based on research of other similar campus services, and have honed it during the past four years of operation,” says Hall. “The programs we currently design through Shifting Mobility have a terrific cost/usage ratio that few other college programs can compete with. This makes us attractive for student associations to fund while our software capabilities take all the hassle out of program administration.
“The emphasis we’ve placed on offering high quality, well-maintained bikes as opposed to the refurbished bikes you often find in similar campus programs pays off enormously both economically and in user satisfaction. We recognized early in City Cycles’ development that in order to be successful in offering an alternative transportation service to the public, the experience has to be hassle-free or users won’t come back. The equipment needs to be available and it needs to work well. That’s the only approach that will work when you’re trying to reach the average person, not just the anything-goes bike enthusiast.”
To keep the bikes in top shape, City Cycles has partnered with Towpath Bike, a Pittsford company that oversees weekly maintenance. The lending periods are typically 24 hours, and checkouts are handled through the Goergen Athletic Center. Students can visit the City Cycles Web site (www.sa.rochester.edu/ citycycles) to check equipment availability.
Hall says once students try it, they’re usually hooked. “It opens up a whole new transportation option. And, for some, it changes the way they view their connection to the community and the world around them.”
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