University of Rochester

Known Technical Issues

Regarding this directory service

Anti-spammer measures

This service is protected from spammers mining for your address. When you use this site you must do so from the form on the main page of this site. Attempting to connect from elsewhere such as a program or establishing a search page elsewhere will fail.

Firewall issues

Firewalls can cause this site to fail in several ways. Firewalls come as personal software on your computer or physical devices on your network or the network of your Internet Service Provider (ISP). You may have direct control or you may need to consult your network support person. Under no circumstances should you turn your firewall off. Only adjust the settings. It can take a litle as 15 seconds for a hacker to find your system and compromise it.