The University of Rochester has adopted an internal procedure for prompt and equitable resolution of complaints alleging any action prohibited by federal regulations implementing Section 504 of the Rehabilitation Act of 1973, as amended, and the Americans with Disabilities Act As Amended (ADAA). Section 504 and the ADA state, in part, that "no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subject to discrimination by such an entity".
If you are a student who is dissatisfied with the outcome of your request for an accommodation you have two avenues for addressing the issue. You can file a formal complaint through the process outlined in University's policy against harassment and discrimination or you may utilize the process described below which generally results in a more timely resolution.
Procedure for Students to Address Concerns with Accommodation Decisions
To access the informal review process submit a letter to your Local Disability Coordinator, explaining why you believe a different outcome should be implemented. This letter must be submitted within 7 days of your receipt of the decision. The letter should be accompanied by any and all materials you believe would be helpful for the disabilities coordinator to review your request. Upon receipt of your letter the disabilities coordinator will work with you and the professionals involved in the decision to see if a mutually agreeable outcome is possible.
If dissatisfied with the decision made at the informal level students may formally request that the decision be reviewed by writing a letter to the Dean or Director of his or her school. The Dean or Director may request a report and recommendations from the University Disability Resource Coordinator and, when appropriate, the Eligibility Assessment Team and will then make a decision about the outcome.
A final appeal may be made to the Provost who may accept or reject the appeal or, at his or her discretion, assign it to a designee.