UR Medicine Employee Assistance Program (EAP)
Available for all employees. The EAP can help with a variety of topics, including addiction, grief, legal problems, anxiety, and more.
University Support Services and Resources
We’re here to support our faculty and staff. On this page, you’ll find access to emergency resources as well as University-wide support services to help you navigate your work-life—and beyond.
Crisis resources
In the event of an emergency, contact or reference one of the following resources:
- Department of Public Safety: x13 for emergencies and for non-emergencies, call (585) 275-3333.
- UR Medicine Crisis Call Line: (585) 275-8686
- Monroe Mobile Crisis Team: (585) 529-3721
- University-wide Emergency website
Non-University resources that can help in the event of an emergency:
University-wide support services
In the event of a non-emergency, the following resources can help you with a variety of types of support.
Behavioral Health Partners (BHP)
BHP is available for University faculty and staff who are enrolled in a University health care plan. They can provide support for stress, anxiety, depression, and more.
Learn more
University Resource Groups
Available for all employees. These groups serve as a resource to provide mentoring and professional development opportunities, as well as additional opportunities for communication within the University community.
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Title IX Office
Available for all employees. Title IX has resources for addressing and reporting sex or gender discrimination.
Learn more
Title IX
titleix@rochester.edu. Inbox is checked Monday–Friday, 9 a.m–5 p.m. (not checked on holidays).
Policy 106
The University-wide Policy Against Discrimination, Harassment, and Discriminatory Employment/Service Practices.
Learn more
Full policy
Get specific contact information
Family Care Program, which includes Care.com
Available for eligible faculty and staff. These resources provide care-giving options such as childcare, eldercare, and more.
Learn more
University Ombuds
Available for all employees. The University Ombuds Office offer conflict-resolution services and support.
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University Ombuds Office
Contact the Ombuds Office or work with an Ombuds Affiliate in your unit
Genesee Staff Council
Available for non-Medical Center staff. The Genesee Staff Council helps provide staff representation across the University and facilitates communication with leadership.
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Faculty Senate
Available for all faculty. The Faculty Senate provides representation and support for faculty-specific issues.
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Office of the Provost: Academic Affairs
Available for faculty. The Office of the Provost helps faculty in navigating promotions, tenure, leaves of absence, research, and teaching.
Learn more
Still need help?
Contact Human Resources
If you have questions for the Human Resources team, visit our Contact page to see some of the ways that you can reach out for support.