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IT Communications

Director: Samantha Singhal

The IT Communications team ensures that the University community remains informed about technology services at the University of Rochester. They collaborate with staff from across the University to promote awareness of new services, technology updates, information security, and other activities. They often consult with project teams and advise service owners on communications with customers. The team also supports several strategic initiatives, including research computing and online learning.

Contact IT Communications at pluggedin@ur.rochester.edu.


Multimedia Services

Virtual Tours

Create interactive, 360° virtual tours of campus spaces or events. Samples:

Video Production

Record and/or edit video projects. Services include storyboarding, scripting, HD video recording, green screen work, editing, creating motion graphics, and sharing or archiving content. Common video productions involve lecture/event recordings, tutorials, instructional/course content creation, and promotional videos. Samples:


Web Services

WordPress Development and Support

Develop and/or customize University websites on the WordPress platform. Train web editors on how to maintain their site from the dashboard. Samples:

Cascade (WCMS) Support

Consult with and train web editors on the use of Cascade, a web content management system.

Web Writing

Write or edit content for University websites. Training on how to write for the web is also available.


Writing Services

Technical Writing

Document technical processes in clear, user-friendly language.

Web Writing

Write or edit content for University websites. Training on how to write for the web is also available.