Frequently Asked Questions
What types of computers can be encrypted?
Currently, computers with Windows XP, 2000, 2003 and Vista operating systems will be encrypted. If you have a Macintosh, the File Vault application included with OS X will be used to encrypt your computer.
Why encrypt the computers?
Once encrypted, if your desktop or laptop should be stolen or misplaced, the computer’s data will not be accessible. This protects the individuals who may have their sensitive information stored on your computer system, and protects the University by ensuring sensitive and confidential data are not released to unauthorized personnel.
When will we begin encrypting computers?
Encryption of computers began in December, 2007, and will continue throughout this year and become part of the standard configuration as required. Your department’s coordinator will schedule installations on each computer.
Do I need to do anything before encryption can begin?
Your IT support person will assist you with defragmenting your hard drive the day before your installation. This procedure is necessary to ensure an efficient encryption process.
How long does it take to encrypt?
Initial installation of the full disk encryption software takes less than a half hour. After initial software installation, the computer will encrypt the hard drive in an average of 4-6 hours, depending on your computer’s hard drive size. You may use your computer while it is encrypting.
Will I need to do anything differently after encryption?
You will not be required to change any behavior. You may notice a Pointsec status bar appear when you first start your computer, but you will not need to change anything you currently do to access or use your computer.
Will external data devices like jump drives or CD’s made from my computer be encrypted?
No, jump drives attached to your computer and CD/DVD’s created on your computer will not be encrypted using this technology. Only your internal hard drive will be encrypted. Please take special care when using jump drives and CD/DVD’s to transport sensitive and confidential information, and refer to Dr. Berk's memo on security of portable devices and media.
Will my email be encrypted during this process?
No, email will not be encrypted using full disk encryption. Please take special care when emailing sensitive and confidential information, and refer to Dr. Berk's memo on security of portable devices and media.
What if I have questions about full disk encryption?
If you have any questions or concerns, please contact your local IT support representative or the IT Center at 275-2000.
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