University IT has developed documentation that provides step-by-step instructions for utilizing some of the new features of the URgmail service. If the question you are currently looking for help with does not appear on this page, Google′s Getting Started Guide is an excellent resource for general questions.
Adding an @Rochester alias: By default, any mail you send from your new Student Email account will show your @u.rochester.edu address in the "From" field. For directions on how to change this setting to your firstname.lastname@example.org account, see this tutorial. (Note: You will not be able to complete this step until after your name appears in the Student Online Directory.)
Shared address book: All @u.rochester.edu users will have access to the email addresses of every other @u.rochester.edu user. For directions on how to utilize the Shared Address Book, see this tutorial.
POP/IMAP configuration: For necessary information for setting up POP/IMAP through URgmail, see this tutorial. If you have a specific client to configure, University IT currently has documentation on the clients listed below:
Keep checking back at this page for more useful tutorial information as University IT is able to provide it. For help with specific questions, contact the Student Help Desk at 275-2000, Option 1, or visit Google's Gmail Help Center.