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Frequently Asked Questions

What is the format of the NetID?
What applications currently use NetID?
Can I get my NetID changed?
Can I change my NetID password?
What do I do if I forget my User Name or NetID Logon?
What do I do if I forget my password?
What do I do if I forget the answer to my security question?
My NetID is not synchronized anymore. How did that happen?

What is the format of the NetID?

To make them easy to remember, NetID is based on your name. However, since some names are very common, the algorithm used had to make allowances for that, since each NetID must be unique to a specific person. Specifically, NetID is your first initial plus up to 7 characters from your last name. If the result is ambiguous (ie, not unique) then for names shorter than 8 characters, append a digit. For names that would use the full 8 characters, drop the last character and replace it with a digit (start at 2 and count up). If more digits are needed to make the ID unique, drop one more character to the left and continue.

Example NetIDs:

jsmith kbergema jdoe
jsmith9 kbergem1 jdoe2
jsmith11 kberge10 jdoe999

Can I get my NetID changed?

Click here to request a change in your NetID.

Can I change my NetID password?

Note: must know your current password

If your email address is @mail.rochester.edu, changing your email password should also change your NetID password. Note that when you change your NetID password, that in effect changes your password on any application that uses NetID.

 

What do I do if I forget my password?

Note: must know your secret questions & answers

 

What do I do if I forget the answer to my security question?

Current locations where people can go to get assistance with their NetID are:

  • ITS Center (8am - 5pm, M-F, located in the back of Rush Rhees Library)
  • Payroll (PERC 8am - 4:30pm, M-F, located in room 1-7220 in the Medical Center)
  • NCS NAOC (8am - 6pm, M-F, located in room 102 in the Towne House)
  • Eastman IT group (9am - 4:30pm, M-F, located in room 35 in the basement of Eastman by the Internet Cafe)

Can I change my security question and answer?


Note: must know your current password

 

What do I do if I forget my User Name or NetID Logon?

Users with @mail.rochester.edu can re-sync their email and NetID passwords which will tell you what your NetID is.

your NetID and @mail.rochester.edu account

All others can go to the initialization process to re-discover their NetID.

My NetID is not synchronized anymore. How did that happen?

Users with @mail.rochester.edu can break the synchronization of their mail and NetID passwords by two methods.

(1) Eudora users who change their password using Eudora's change password feature will change their password on mail.rochester.edu account but not for their NetID.

(2) Users who change their passwords by connecting to mail.rochester.edu via an SSH connection.

your NetID and @mail.rochester.edu account

 

       

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Last Modified: Monday, 23-Jan-2006 10:11:34 EST