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Software Site Licenses
ORACLE
Info for Current Users
- If you license directly through Oracle:
- Your Oracle Database license will automatically be rolled into the site license. You will be notified of your new discounted price, and you will receive a new Support Identifier (CSI) for access to Oracle support.
- If you license through a third party vendor:
- Depending on how the license was obtained, you may or not be eligible for participation in the site license. If your Oracle license appears as a separate line item from the vendor, we may be able to roll it into the site license. However, if your Oracle license was bundled with other products it may not be possible to separate it until your current contract expires, if at all. Please contact Dave Lindskoog at david_lindskoog@urmc.rochester.edu, 275-3408, to see if you qualify.
Obtaining a New License
Contact Site Licensing at sitelic@rochester.edu, or call Lisa Talpey at 275-9139. Please include info about your project, platform(s), and expected number of users.
Maintenance and Support
Maintenance and support are included in the site license. Licensed users have access to Oracle’s Metalink support site, where they can search for technical info, submit service requests, participate in forums, and read bulletins. The primary database administrator may also download patches and updates.
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