Welcome to the University IT Spam Management Service

In the past two years, spam email messages have increased over 200%. Many University IT-supported email users have experienced the effects of this increased volume. University IT has an enhanced spam management service that will help users to filter unwanted emails. Incoming spam is held in a web-accessible quarantine area for two weeks and then archived for an additional 45 days. The service covers most River Campus email domain names (example @ur.rochester.edu).

Learn about the Spam Management Service

About Spam Management

View your filtered messages

Quarantine User Interface

Get help on your quarantine

Quarantine Help Guide

Request help OR

Change your filter level or add/remove email addresses associated to your NetID

Spam Management User Interface

Get help on the Spam Management User Interface

Spam Management Help Guide

Frequently Asked Questions