You need to establish a NetID and a password
- Undergraduate students can do this by going to https://mail.rochester.edu:444/sslcgi-bin/netid/netid/intro.
- Faculty, staff, and graduate students must come to the ITS Center to obtain a NetID and have their password initialized.
Your laptop will need to be set up to establish a Dial-up Networking connection (Windows) or Tunnelbuilder (Macintosh) to establish a secured connection to the wireless network.
- Instructions for this will depend on your operating system. See the setup connections on the Getting Connected page.
Initiate the Dial-up Networking connection and log in using your NetID and password. One you are connected, you are all set and can browse the internet, read email, etc.

How do I log out?

When you log in successfully, a VPN icon will appear in your task bar on the bottom right hand side of your screen. Close your browser, right click on your VPN icon and disconnect.

Do I need to reconfigure my machine with an IP address?

The wireless network will automatically provide you with an IP address.

What other settings might I need?

On some wireless cards, and particularly if you are utilizing Airport on a Macintosh, you will need to specify the "Preferred Network", which is URNET.

If I have my own laptop, how long is my ID and password good for?

As long as you are a member of the University community (faculty, staff, or student), your ID and password will be valid.

Is the wireless network secure?

When using URWireless, we strongly encourage you to connect using VPN, as described in http://www.rochester.edu/its/wireless/connect.html. This connection method uses encryption to protect the information you transmit over the airwaves.

Can I change my password?

Click here to change your NETID password.

How do I get rid of the security certificate warnings?

Internet Explorer on Windows
Internet Explorer on Macintosh
Netscape 4.7 and up on Windows
Netscape 4.7 and up on Macintosh

Which Wireless Adapter should I buy?

Any wireless card that supports the standard 802.11b protocol should work. Any Mac using Airport will also work. We do suggest either Cisco or ORINOCO. Both cards are available at UR Computer Sales.

Who do I contact if I have problems installing my wireless adapter card in my laptop?

Contact the ITS Center at extention x52000.

If I want to buy a new laptop - what do you recommend?

Contact UR Computer Sales for more information on recommended laptops.

What do I do if I forgot my User Name or Net ID Logon

Undergraduate students can have their password reset by going to https://mail.rochester.edu:444/sslcgi-bin/netid/netid/intro.
Faculty, staff, and graduate students must come to the ITS Center to have their NetID password reset

How fast is a Wireless Connection?

The wireless network has a nominal speed of 11 megabits per second. Depending on signal quality and how many other people are using the wireless Ethernet through a particular access point, usable speed could be much less.

Do I need to register my Wireless Card?

No. It's not necessary to register your wireless card.

Can I still use the demo.user ID that I was assigned during the pilot project?

It will work for now, but will eventually be disabled. You should register for your permanent NetID. (See Getting Connected).

Will my wireless session time out?

Yes, it will time out after 3.5 hours.

How do I get Outlook and the Exchange Server to work with wireless?

To address the reported bug in Outlook under the single sign-on VPN encryption and authentication note the following:

The previously published search orders need to be changed to reflect the screen capture below.

To do this properly, remove existing domain suffixes, then starting with acs.rochester.edu, add each one in the order shown. This will ensure that Outlook searches for the Exchange Server first in the ACS domain.

Frequently Asked Questions

How do I get into the wireless network?