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University IT Supported Desktop Software - Windows

University IT recommends a variety of standard software packages, identified further down the page. Use of these operating systems and applications will ensure you the most interoperability, fewer problems, and better support. The University and Hospital comprise a diverse environment with many needs specific to the individual department. Your Computer Administrator or IT department should be consulted before purchasing any hardware or software.

Some software products have requirements that are not met by your environment or computer system. In addition, some products may conflict with others when run on the same workstation. Your Computer Administrator or IT department should be consulted before purchasing any hardware or software.

Support

    The University provides a Support Staff who are familiar with the installation, varying levels of use and troubleshooting of these packages. In many cases they have attended training sessions themselves in order to provide a quality service. Beyond the software identified below, a "best effort" assistance effort will be made. Please understand that if we are not familiar and trained in a particular software application, the time spent on problem resolution may be limited, and issues may take longer to resolve, or not be able to be resolved at all. We can not fully support products that are deemed obsolete by the original manufacturer or are used beyond their original purpose and design.

PC Software Recommendations

MAC Software Recommendations

Computer Hardware Recommendations

Operating Systems

Product
Recommended
Obtained Through
Vendor Links
Notes

Windows 2000 Professional

 

No longer available for purchase

 

 

Windows XP Professional

X

IT Computer Sales

Microsoft

 

Windows Vista

 

IT Computer Sales

Microsoft

Compatibility Issues with University Applications

Internet Browser

Product
Recommended
Obtained Through
Vendor Links
Notes

Internet Explorer 6

X

Freeware

Microsoft

 

Internet Explorer 7

 

Freeware

Microsoft

Compatibility Issues with University Applications

Firefox

 

Freeware

Mozilla

 

E-mail Clients

Product
Recommended
Obtained Through
Vendor Links
Notes

Eudora

 

Freeware

Qualcomm

 

Outlook 2003

X

IT Computer Sales

Microsoft

 

Outlook 2007

 

IT Computer Sales

Microsoft

 

Thunderbird

 

Freeware

Mozilla

 

Text-based clients

 

 

University of Washington

Pine

Antivirus Clients

Product
Recommended
Obtained Through
Vendor Links
Notes

Sophos Anti-Virus

X

UR Information Security

Sophos

 

Norton Antivirus

 

IT Computer Sales

Symantec

 

Secure FTP Client

Product
Recommended
Obtained Through
Vendor Links
Notes

SSH Secure Shell

X

UR Information Security

 

Shell Access for mail.rochester.edu

WS_FTP LE

 

FTPplanet.com

 

Using WS-FTP to upload files

Office Suites

Product
Recommended
Obtained Through
Vendor Links
Notes

Microsoft Office 2000

 

No longer available for purchase

Microsoft

Microsoft retired mainstream support for this product June 30, 2004. University IT is currently only able to offer limited best effort support, and will drop all support effective June 30, 2009.

Microsoft Office XP

 

IT Computer Sales

Microsoft

Microsoft retired mainstream support for this product July 11, 2006. University IT is currently only able to offer limited best effort support, and will drop all support effective June 30, 2009.

Microsoft Office 2003

X

IT Computer Sales

Microsoft

 

Microsoft Office 2007

 

IT Computer Sales

Microsoft

There are some significant differences in Office 2007 to be aware of. At this time University IT does not recommend using Office 2007 without first consulting with your local desktop support representative.

Terminal Client

Product
Recommended
Obtained Through
Vendor Links
Notes

Host Explorer

 

IT Center

 

Used to access UNIX, Midrange and Mainframe Hosts. Note: Workstations must be on a secure subnet before accessing the UofR mainframe.

SecureShell SSH

 

UR Information Security

 

Used to access UNIX hosts running SSH

WebConnect

X

UR Mainframe

 

Used to access the University mainframe.  Requires Internet Explorer 4.1 or above.

VPN Client

Product
Recommended
Obtained Through
Vendor Links
Notes

Cisco VPN

X

University IT - VPN

 

Access to the University network from off campus (NetID required to download)

 

 

 

       

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Last Modified: Thursday, 10-Jul-2008 15:18:12 EDT