University of Rochester

Parking and Transportation Services

Charter Customer Satisfaction Survey

University of Rochester - Charter Customer Satisfaction Survey
 

UR Tracking Number: 

Date of Event/Charter
 



IMPORTANT NOTICE

Our Goal is to offer Quality Service to our customers. We strive to offer the best service, and remain focused on what you would like us to do. We are committed to your safety and are concerned that you have a wonderful travel experience with us.


Please take a moment to complete this short Charter Customer Satisfaction Survey.


THANK YOU!

Thank you for helping us continually improve our service to you. 

Event Requestor

Department/Organization

Site

Email Alias

Service Provider

Charter Coordinator

Charter arrived on time?

 no

 yes

Vehicle was clean and in good condition?

 no

 yes

Vehicle was the size requested ?

 no

 yes

Driver was courteous and dressed properly ?

 no

 yes

Signs were displayed on vehicle for event ?

 no

 yes

Pick ups were made according to schedule ?

 no

 yes

Event coordinator was courteous ?

 no

 yes
   
   
   

Please tell us how we can improve our services to you:

Please check all that apply:

Bus Charter was for  

Staff/Faculty Students Other

Eastman River Campus Medical Center MAG Other 

   
 

THANK YOU FOR TAKING TIME OUT OF YOUR BUSY SCHEDULE TO COMPLETE THIS SURVEY