University of Rochester

Charter Customer Satisfaction Survey

Our Goal is to offer Quality Service to our customers. We strive to offer the best service, and remain focused on what you would like us to do. We are committed to your safety and are concerned that you have a wonderful travel experience with us.

Please take a moment to complete this short Charter Customer Satisfaction Survey.

THANK YOU!

Thank you for helping us continually improve our service to you.

THANK YOU FOR TAKING TIME OUT OF YOUR BUSY SCHEDULE TO COMPLETE THIS SURVEY

* Date of event/charter:
Event requestor:
Department/organization:
Site:
Email alias:
Service provider:
Charter coordinator:
Charter arrived on time?:	YesNo
Vehicle was clean and in good condition?:	YesNo
Vehicle was the size requested?:	YesNo
Driver was courteous and dressed properly?:	YesNo
Signs were displayed on vehicle for event?:	YesNo
Pickups were made according to schedule?:	YesNo
Event coordinator was courteous?:	YesNo
Please tell us how we can improve our services to you:

Bus charter was for:	Staff/facultyStudentsOther
Location:	EastmanRiver CampusMedical CenterMAGOther

Parking & Transportation Services

Charter Customer Satisfaction Survey