Need Directions?
Have a Flat Tire?
Car Won’t Start?


Transportation and Parking is here to help!


In the event any of these unfortunate situations occur while you’re parked on University property, call 585.275.4524 and we’ll come to you.


All V.A.P. services are free of charge and available from 7:30am to midnight, Monday through Friday.

We’ll get to you in 30 minutes or less. (Services are not available on weekends or University holidays)

Please contact Public Safety during weekends or University holidays at 585-275-3333)

When calling for service, please provide the make, model and color of your vehicle along with the license plate and location. Please stay with your car in a safe location.


What we can do –

  • Jump start a vehicle with a dead battery
  • Fill up flat tires
  • De-ice locks

What we cannot do –

  • Change a tire
  • Provide fuel
  • Unlock vehicles
Please note that this service does not provide towing services, nor aids vehicles parked in an off-campus location. V.A.P. is not available for motorcycles or scooters.