Medical Center Visitor Parking


Our six-floor ramp garage is attached to Strong Memorial Hospital, Golisano Children’s Hospital and Wilmot Cancer Center. You can enter the garage from Thomas Jackson Drive off Elmwood Avenue or from East Drive between Elmwood Avenue and Crittenden Blvd. (see Visitor Parking Map ).

You will find that the garage is a “double-helix” design, composed of two separate intertwining ramps. To navigate the garage please click on this illustration. The yellow ramp has its entrance and exit on East Drive; the blue ramp is accessed by the hospital’s main loop on Thomas Jackson Drive. Each area of the garage is denoted by a specific series of letters, and special signs are posted in nearby staircases and elevators to help guests note where they parked their car.

The Saunders Visitor Lot (Lot 14) located on Crittenden Blvd. is also available for visitor use.

0 – 30 minutes Free
31 – 60 minutes $3.00
61 minutes – 2 hours $5.00
2 hours – 24 hours $6.00

Please note:
Visitors who misplace their parking ticket will be charged the maximum daily rate of $6.00.

Valet Parking Services

Convenient valet parking service is available weekdays from 6:00am to 5:00pm at the:

  • Hospital’s Main Entrance off Elmwood Avenue
  • Wilmot Cancer Center off Crittenden Blvd

To Use Valet Parking Service

  • Drive into the traffic circle and signal a Parking Representative or a Hospital Ambassador. An $8.00 upfront fee covers both valet service and parking.
  • At the end of your visit, hand the valet your valet stub to have your vehicle retrieved. Or, you can call the number printed on the bottom of the valet stub to arrange to have your car waiting for you.
  • If you are leaving the hospital after 5:00pm, visit the main lobby information desk or call 585.275.2182 to retrieve your vehicle.

Valet Parking – Main Entrance

Valet Parking – Cancer Center

Parking Passes and Validation Tickets

Obtain a day pass at the parking booth exit if you will be returning on the same day. Day passes are valid for 24 hours, from the entry time stamp on receipt.

Multiple-day parking passes may be purchased for $6.00 per day.

Validation tickets may be purchased (minimum of three and a maximum of ten) at any of the locations listed below. The cost of a ticket is $4.50 and is good for one exit up to $6.00. Tickets do not expire.

Thirty-day passes are available to immediate family members who are visiting an inpatient who has been admitted at least 30 consecutive days. A letter from a social worker is required. Please speak with the social worker on the unit the patient is located. Present letter to the Cashier’s office or the Visitor Parking office (Hospital Garage) to purchase a pass.

Take your ticket with you when entering the hospital.

Paying for Parking

  • Automated Pay Stations (APS), for faster service when exiting. Located in the lobby, ground floor and Eastman Dental Center lobby, the Automated Pay Stations can accept cash, credit card (Discover, MasterCard or Visa), or validation ticket.
  • Look for kiosks in the main hospital lobby, on the ground floor near the Silver elevators, and in the Eastman Dental lobby.  These machines accept cash, debit cards, or major credit cards (Discover, MasterCard and Visa).  To pay for parking using the APS:
    1. Insert your parking ticket into the Automated Pay Station kiosk.
    2. Pay with Cash, Credit Card, or encoded Validation ticket.
    3. Retrieve the ticket from the Automated Pay Station.
    4. Return to your vehicle and exit the Hospital Garage within 20 minutes.
    5. At the gate, insert your ticket into the Exit Station (located in every exit lane) and the gate will raise, or hand your ticket to the Cashier in the booth.

    If you experience problems using the Automated Pay Station, press the HELP button to contact the Parking Office, which is staffed 24/7.

Other Payment Options

Pay in Lane Exit Stations: For faster service these “in lane” Exit Stations can accept Validated tickets or credit cards.

Cashier Booths: Cash, Credit Cards (Discover, MasterCard and Visa) can be accepted by our friendly staff in exit cashier booths

Parking at the Emergency Department

  • To get to the Emergency Department turn into the main entrance of Strong Memorial Hospital and take the first right.
  • If you are driving yourself, see our friendly parking attendant prior to parking yourself.  The Emergency Department lot is reserved for patients who drive themselves only.
  • If you are bringing in a patient you can drop them off at the door (do not go to the ambulance bay) and then park in the hospital pgarage.

Directions to the Medical Center

The Medical Center, home to the School of Medicine and Dentistry, School of Nursing, and Strong Memorial Hospital, is located on Elmwood Avenue just south of the River Campus.

601 Elmwood Avenue
Rochester, NY 14642

Medical Center General Campus Map

Medical Center Interior Detail, First Floor

Medical Center Interior Detail, Ground Floor


  • Hospital Garage Parking: 585.273.4226. Hours: Open Monday through Friday 24 hours per day.
  • Parking Management Center (70 Goler House): 585.275.4524. Hours: Monday through Friday 7:45 a.m. – 4:30 p.m.