Directions and Parking – Medical Center/Strong Hospital

Strong Memorial Hospital
601 Elmwood Avenue
Rochester, NY  14642

Map – Medical Center Ground and 1st Floors

Parking Questions? Call 585.275.4524

The Medical Center has a ramp garage located near Golisano Children’s Hospital and Wilmot Cancer Center, and is open for parking 24 hours a day, 7 days per week.  We offer hourly, daily, and weekly parking rates. Entrance to the garage is from Thomas Jackson Drive off Elmwood Avenue or from East Drive between Elmwood Avenue and Crittenden Blvd.

To navigate the garage please click on this illustration.  Each area of the garage is denoted by a specific series of letters, and special signs are posted in nearby staircases and elevators to help guests note where they parked their car.

The yellow ramp has its entrance and exit on East Drive


The blue ramp is accessed by the hospital’s main loop on Thomas Jackson Drive.

For Emergencies

  • Enter the hospital grounds from Elmwood Avenue.  The emergency entrance is on 601 Elmwood Avenue.
  • If you are driving yourself, see our ED parking attendant prior to parking yourself.  The Emergency Department lot is reserved for patients who drive themselves only.
  • Patients can be dropped off at the door (do not go to the ambulance bay) and patrons may park in the hospital garage.

Valet Parking Services

  • For the first time, the Valet service will accept credit cards. Customers can pay with cash or a card, and the $8 price remains the same.
  • Instead of worrying about payment when they pull up, drivers can leave their car with the valet and pay later, helping patients get to appointments on time.

For $8.00 we’ll park your car and return it to you at our convenient valet stand locations.  Valet service is available weekdays at:

Jackson Drive entrance

6 a.m. to 5 p.m.

Wilmot Cancer Center, Crittenden Blvd.

7 a.m. – 5 p.m.

To Retrieve Your Vehicle:

  • Please visit one of the cashiers at the Patient Discharge (until 5 p.m.), or visit one of the valet desks in the main lobby or Cancer Center Lobby (until 8 p.m.)
  • After 8 p.m. speak with an Ambassador, or use the valet phone in the hospital’s main lobby.

Visitor Parking – Lot 14 – Saunders Research Building (SRB)

  • The Saunders Visitor Lot is located on Crittenden Blvd. across from Strong Memorial Health & Wellness.
  • Turn into the Saunders Research Building circle to enter this lot.

Parking Fees

Pay-In-Lane Exit Stations

For faster service these “in lane” Exit Stations can accept validation tickets or credit cards.

Cashier Booths

Our attendants accept cash and credit card (Discover, MasterCard, or Visa).

Parking Fees

0 – 30 minutes Free
31 – 60 minutes $3.00
61 minutes – 2 hours $5.00
2 hours – 24 hours $6.00

Take your ticket with you when entering the hospital.

  • Visitors who misplace their parking ticket will be charged the maximum daily rate of $6.00.
  • Obtain a day pass at the parking booth exit if you will be returning on the same day.  Day pass valid for 24 hours, from the entry time stamp on receipt.
  • Multiple-day from 1-7 day parking passes can be purchased for $6 per day.  Pass must be purchased prior to exiting the visitor parking areas. Passes may be purchased at the Hospital Garage Visitor Parking Office.
  • Validation tickets may be purchased (minimum of 3 and maximum of 10) at any of the Hospital Garage Visitor Parking Office or Parking Management Center (70 Goler House). The cost per ticket is $4.50.  They are good for one exit up to $6.00. Tickets do not expire.
  • Bone Marrow Transplant patients and parents of pediatric patients may purchase double the maximum number of validation tickets at a special rate upon presentation of SMH admission paperwork to the Cashier’s Office only.
  • Thirty-day passes are available to immediate family members who are visiting an inpatient who has been admitted at least 30 consecutive days. A letter from a social worker is required. Please speak with the social worker on the unit the patient is located. Present letter to the Cashier’s Office or the Hospital Garage Visitor Parking office to purchase a pass.