University of Rochester

There is a UCC professional on-call 24 hours per day, 7 days a week, for emergencies

UCC On-Call: (585) 275-3113

On Campus Security Emergency x13

Life Line: (585) 275-5151

On Campus Security Non-Emergency: 5-3333

Off-Campus Security: (585) 275-3333

Contact UCC

UCC Location & Hours

Appointments: (585) 275-3113

Fax Number: (585) 442-0815

Box 270356, 738 Library Road
UHS Building
Rochester, New York 14627

Please send questions about the technical structure/operation of this site to the UCC Web Master

Last modified: Monday, 14-Nov-2011 16:22:55 EST

University Counseling Center (UCC)

What You Should Know About Responding to Student Emergencies

Emergency situations are rare; however, immediate and decisive action is necessary when they do occur. Generally, a psychological emergency involves one or more of the following conditions:

In the event of one of these emergency situations, it is helpful to follow the guidelines below:

The primary campus resources for responding to mental health emergencies are the UCC and/or Security. The following options are available to you:

Be prepared to provide security or UCC with as much information as possible about the student and the situation.

Helping Distressed or Distressing Students



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Helping Distressed or Distressing Students