Visits to the University Health Service (UHS) are by appointment. Patients can schedule an appointment at any UHS office by calling 585-275-2662. Whenever possible, appointments will be scheduled with your primary care provider (PCP) at UHS. Click here for more information about scheduling an appointment.
Whenever the UHS offices are closed, a UHS physician is on-call and available by phone from home for urgent concerns that cannot wait until UHS re-opens. To contact the on-call physician after hours, call 585-275-2662 for instructions. Check here for help deciding if your condition is urgent.
In an emergency, call Security at x13 or 585-275-3333 if on campus. The River Campus Medical Emergency Response Team (MERT) responds to emergencies on campus day or night throughout the academic year. The services are free and confidential. Services are accessed by calling Security at 585-275-3333.
Weekdays throughout the year, patients can call the UHS Health Information Line (275-1160) to speak with a registered nurse about a health concern.
You can send a message to UHS by e-mail by typing your questions and comments in the box below and clicking on "submit form" when finished. Click "Clear Form" if you wish to start over. The UHS Patient Advocate will read your question. You can expect a response from her or another UHS staff member, usually within one or two days. If you are writing on a weekend or holiday, your message may not be read until Monday. If your concern is urgent, please call UHS at 585-275-2662. If the office is closed and your concern is urgent, the message will provide instructions for reaching the physician on-call.
If your concern is urgent, please call UHS at 585-275-2662. To schedule or cancel an appointment at UHS, please call 585-275-2662. Please do not use the message below to schedule or cancel an appointment. You need to call and leave a phone message to let us know you are canceling an appointment. We would like 24 hours notice.
For more information, contact Linda Dudman in the UHS Health Promotion Office at firstname.lastname@example.org or (585) 273-5770