Physical Therapy Services

The University Health Service (UHS) offers physical therapy services for its patients. Some typical conditions treated by a physical therapist include, but are not limited to, overuse syndrome, tendonitis, muscle strains and sprains, and persistent pain.

Appointments are scheduled through UHS by calling 275-2662. You must have a prescription for physical therapy written by a health care provider. If you do not have a prescription and would like to discuss receiving physical therapy services, you can schedule an appointment to speak with a UHS physician or nurse practitioner by calling 275-2662.

Physical Therapy Locations

Call UHS at 275-2662 to schedule an appointment at either location.Appointments will be scheduled at the Eastman School of Music and in the University Health Service Building on the River Campus.

Insurance Coverage

The method of payment will depend on your health insurance coverage. The mandatory health fee paid by full-time students does not cover visits to the physical therapist.

For students covered by BlueCross BlueShield (BC/BS) through UHS:
The insurance plan covers up to twelve (12) visits per calendar year. You do not need a referral from UHS. The University Health Service will bill BC/BS directly for you.

For all other patients:
You should check with your insurance company about coverage before receiving services. Your insurance plan may require a referral, restrict the number of visits covered, or not provide coverage for physical therapy. If we cannot bill directly to your insurance company, you will need to pay the bill and then submit a claim for reimbursement. For full time students, the charge for physical therapy will be added to your student tuition bill each time you receive care. A statement of physical therapy services received will be mailed to you to submit to your insurance company for reimbursement.

For Questions About Billing & Insurance

Students can contact the UHS Insurance Advisor at insurance@uhs.rochester.edu or 585-275-2637.

All other UHS patients can contact the UHS Billing Specialist at klock@uhs.rochester.edu or 585-275-2638.