University Health Service (UHS)
Referrals to Specialists
If your UHS primary care provider (physician or nurse practitioner) considers an evaluation by a specialist necessary, they will refer you to a specialist. If transportation is a problem for you, please mention this to your provider so they can try to refer you to someone in the vicinity of the University.
You may want to contact your insurance company before your visit to check whether you need a referral and whether the cost of the visit will be covered by your insurance plan.
Payment for Visits to Specialists
The method of payment for visits to specialists will depend on the individual physician's office and billing practices. You may be expected to pay the bill yourself, or you may be able to provide the physician's office with your insurance contract number, so the claim can be submitted directly. If your insurance plan requires a co-payment for visits to specialists, you will be expected to pay the co-payment at the time of your visit. We recommend checking with the physician's office about payment when you schedule your appointment.
Laboratory Tests & Procedures
If you have diagnostic laboratory tests or other procedures (e.g., wart removal, biopsies, Pap smear, surgical procedures) performed during your visit, you will be charged separately for these procedures. It is a good idea to verify your coverage with your insurance company before receiving services.
For students covered by the UR Student Health insurance Plan (Aetna) through UHS:
- Office visits to specialists require a $25 co-pay per visit. A referral by a UHS health care provider is required before the visit. (Note: If you are receiving services prior to August 1, 2017, you must meet the $125 medical deductible before your coverage begins. During the 2017-18 year, which begins on August 1, 2017, the plan will no longer have deductibles.)
- There is a separate charge for diagnostic laboratory tests or other procedures performed during a visit to a specialist. Coverage for these services is not included in the coverage for visits to specialists. Charges billed by private physician's office, hospital, or UHS are covered in full with a referral. Charges that are billed by a private physician's office or lab without a referral are covered up to 70% of the cost; you must pay the remaining 30%.
Some procedures and tests (e.g., allergy skin tests/patch tests) are not covered by this insurance plan. Services excluded from coverage are listed in the University of Rochester Plan Design and Benefits Summary.
- We encourage you to speak with a UHS Insurance Advisor to confirm your insurance coverage and to ask questions about coverage. The UHS Insurance Advisors can be reached at firstname.lastname@example.org or 585-275-2637. Their offices are located on the second floor of the UHS Building on the River Campus.
For patients on other insurance plans (i.e., not the UR Student Health Insurance Plan):
- You can contact your insurance company to check if the cost of visits and/or associated tests and procedures is covered by your plan. If the charges are not covered, you are responsible for paying the bill.
For Questions About Billing & Insurance