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FAQ

UR Student

Those looking for some basic answers related to foundational concepts of the UR Student implementation can check a number of the most common questions we’ve encountered. As new topics of general interest arise (based on questions from Demo Days participants), we’ll add them here. However, if you need an answer about a specific aspect of the project now, please contact us on our website. A Team Lead will get back to you within 1-2 days.

updated 5/6/19

UR Student Basics

Get Involved

Preparing for Change

Universal Changes
Changes by role

Training

  • How do I get trained to prepare for using the UR Student? (coming soon)

Support after go-live

  • Where can I go for help with using UR Student? (coming soon)

Can I get a preview of UR Student?

Yes. Playback previous Demo Days sessions to see live demonstrations of the UR Student system. Future event information will be announced on our News page 2 weeks prior to an event.

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What is a cohort in UR Student?

Student cohorts are specific groups of students you define based on certain criteria. You can use student cohorts in:

  • Advising
  • Eligibility rules
  • Enrollment unit limits for specific student populations
  • Registration appointments to assign priority registration
  • Custom reports
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What are the benefits of using cohorts?

It is the only mechanism in the new system to attach an advisor to a group of students, and affords a deeper dive into the student (e.g. for transcripts, registration). Certain functionality requires cohorts to enforce policy. However, there are many ways to group students through reports that don’t require a cohort.

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How have cohorts been designed?

The UR Student project team has been gathering ideas from the Advising SIG via Word or Excel Student Cohort Worksheets available on the Advising SIG materials page. We’re keeping an inventory of all the cohorts being identified, so please reach out to Sean Hanna as needs arise.

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Who can I contact with questions I have on the UR Student project or system?

Contact a Team Lead with any question or comment you may have.

  1. Use the Contact Us page on our website and a Team Lead will get back to you within 1-2 days
  2. To see who from your area is participating on the team refer to the listing below. Select one to view the Project Champions, Special Interest Group members and Team Leads.
    1. Project Champions
    2. Student Records  SIG
    3. Student Finance SIG
    4. Financial Aid SIG
    5. Student Advising SIG
    6. Admissions SIG
    7. Faculty SIG
    8. Institutional Research and Information Technology SIG
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How can I learn about this project and expected changes?

Below are several methods to get informed about our project’s goals and activities:

  1. Get Oriented: UR Student website
    1. Visit our website on a regular basis, especially our News page. Subscribe now to be added to our email list for timely information regarding project happenings, system updates, and end-user impacts when we post them.
  2. Gain Knowledge: Attend project events
    1. Attend monthly Demo Days events for an opportunity to see the system firsthand, learn how project solutions will affect you and provide feedback about direct impacts to student system processes. These events will be open to anyone interested in understanding the new system’s functionality, project progress and how to prepare for this change. Attending is most advantageous for registrars, bursars, student finance personnel, plus support staff and faculty from the University, including the School of Medicine and Dentistry (Graduate Division), School of Nursing and Eastman Institute of Oral Health.
  3. Chat with the team: Contact a project champion, team lead, or SIG member for specific questions
    1. For one-on-one discussions, contact your Project Champion, Special Interest Group Team Leader(s) or representative listed on our website based on your functional area and work type:
      Project Champions; Student Records SIG; Student Finance SIG; Student Advising SIG; Admissions SIG; Financial Aid SIG; Institutional, Research and Information Technology SIG; Faculty SIG
  4. Meet and Greets: Request a Focused Presentation to your Department
    1. The project leadership team is available to attend any standard faculty or staff meeting to help communicate the project initiatives and participate in a departmental dialogue. Ask your departmental leadership for a presentation from the UR Student Team.
  5. At any time, use the Contact Us page on our website and a Team Lead will get back to you within 1-2 days
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Will Instructor Access and Advisor Access be going away?

Yes, the functionality currently contained within Instructor Access and Advisor Access will be replaced by UR Student. The tabs that link to these systems within Blackboard will be maintained for a few months to help with transition. During this time, these tabs will be used to direct users to information about logging into UR Student. The login for UR Student will be the same as the login for Blackboard (University NetID) but the user will be asked to log into each system separately. We advise users who will need to access both systems to bookmark each for ease of use.

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Will Student Access be going away?

Yes, the functionality currently contained within Student Access will be replaced by UR Student. The tab that currently links to these systems within Blackboard will be maintained for a few months to help with transition. During this time, information contained within this tab will direct students to log into UR Student. The login for UR Student will be the same as the login for Blackboard (University NetID) but the user will be asked to log into each system separately. Students will be able to access UR Student from their browser or via the mobile app.

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How will faculty be notified about Instructor Access / Advisor Access going away?

In addition to noting which systems will be decommissioned in project communications and UR Student training, the relevant tabs in Blackboard will be updated in the months leading up to the cutover to note that Instructor / Advisor Access will soon be replaced by UR Student. Once UR Student is live, these tabs in Blackboard will remain but will instead provide faculty with instructions for accessing UR Student.

How do I prepare for this change?

There are many ways to prepare for the new student system based on your role; see FAQ – How can I learn about this project and expected changes?

All Staff, Students and Faculty (except the SMD MD Program faculty) will be impacted by this project. Specific learning options will be detailed on their respective pages as we approach our go-live date. Project events (public and by invitation only) are scheduled on our website Calendar.

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How can I get involved?

  • Attend Demo Days sessions and provide design feedback during the Design and Development stage of the project
  • Participate in test planning, come test the system and confirm results during our Testing phase
  • Attend training sessions to learn more during Training
  • Become a project change agent and help your peers use UR Student at Go-Live