{"id":2716,"date":"2022-02-09T19:23:03","date_gmt":"2022-02-10T00:23:03","guid":{"rendered":"https:\/\/www.rochester.edu\/adminfinance\/urfinancials\/?page_id=2716"},"modified":"2023-07-31T15:07:36","modified_gmt":"2023-07-31T19:07:36","slug":"contact-the-support-desk","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/adminfinance\/urfinancials\/support\/contact-the-support-desk\/","title":{"rendered":"University Support"},"content":{"rendered":"<h4><strong style=\"color: #000000; font-size: 1.65rem; letter-spacing: 0.0625rem; text-transform: uppercase;\"><span class=\"normal\">Contact Support<\/span><\/strong><\/h4>\n<p><span class=\"normal\">If you need assistance when using UR Financials, you can request help by using any of the following support options:<\/span><\/p>\n<ul>\n<li><strong><span class=\"normal\">Submit a ticket using our\u00a0<\/span><\/strong><span class=\"normal\"><a href=\"http:\/\/uofr.us\/urfinancials-help\" target=\"_blank\" rel=\"noopener\">Customer Service form<\/a><\/span><span class=\"normal\"><strong><br \/>\n<\/strong><\/span><\/li>\n<li><span class=\"normal\"><strong>Email<\/strong>: <a id=\"help-desk-email\" class=\"event-email-help-desk click-tracking\" title=\"Email the IT Help Desk\" href=\"mailto:univithelp@rochester.edu\">univithelp@rochester.edu<\/a><\/span><\/li>\n<li><span class=\"normal\"><strong>Phone<\/strong>:<\/span>\n<ul>\n<li><span class=\"normal\">ISD Help Desk (585) 275-3200<\/span><\/li>\n<li><span class=\"normal\">University Help Desk (585) 275-2000<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Contact Support If you need assistance when using UR Financials, you can request help by using any of the following support options: Submit a ticket using our\u00a0Customer Service form Email:&hellip;<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":2896,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2716","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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