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General Information

Student Services

International Services Office

The International Services Office (ISO) provides a full range of programs and services for over 3,900 international students and 450 scholars from over 130 countries, who study and work at the University each year. The ISO administers the F-1 and J-1 visa programs for the University under specific US government regulations. Our staff provides detailed advising on immigration requirements and permissions for sponsored individuals and issues immigration documents through the Student Exchange Visitor Information System (SEVIS).

The ISO acts as the University’s official liaison with the Department of Homeland Security, Department of State, foreign and American consulates, and local government agencies. Additionally, the office works with members of the University community to advocate for and address various needs of international students and scholars.

In addition, the ISO serves as an information resource to assist members of UR's international populations in adjusting to the United States, the University, and the Rochester community. Services and programs include:

  • Our comprehensive website and online resources
  • Electronic newsletters
  • TIPS On-Demand video tutorials (available through Blackboard)
  • Orientation programs for new arrivals
  • Logistical support with government forms, taxes, and reporting requirements

Individual counseling is provided, as well, to assist students in effectively coping with personal challenges and cultural adjustment.

In order to promote intercultural understanding on our campuses, the ISO also contributes to cultural, social, and educational programming efforts within the University and the Rochester community. 

The International Services Office is located at 40 Celebration Drive, Suite 1.100 (College Town). During the academic year, advising staff are also available for satellite walk-in hours on the River Campus and at the Eastman School of Music. For more information or to contact ISO staff, call +1 (585) 275-2866 or email  

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