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iClicker (classroom response system)

For further assistance:

Contact your faculty support specialist
Help Desk: 585-275-2000
Email: University IT Help

iclicker remotesiClickers are a device that allows you to poll a group of students. An instructor asks a multiple choice and students use iClickers to select a letter from A-E. The students responses are recorded and available to the instructor for grading or analyzing.

iClicker is the brand name of a classroom response system (from Macmillan New Ventures). Some professors use iClicker in the anonymous polling mode. Each individual responds without providing unique identifying information. In some cases, professors may wish to use iClicker to identify each individual and use the activity collected via iClicker as a "class participation" grade. Still others will assign extra credit based on the number of correct responses a student gives during the class session. There are a number of different ways iClicker remotes can be used. iClicker is also newly integrated with the AS&E Blackboard system at You can have students register their iClicker remote by providing a link in your course. All remotes will be registered within Blackboard itself (no need to register on iClicker's external website). Once registrations are complete, you can then download the roster into iGrader along with the iClicker IDs attached to each student's NetID. That step will allow you start administering polls in class, tying each response to each student's iClicker remote. Click here for directions on using iClicker integrate w/Blackboard.

Some questions may come up when you choose to adopt iClicker for your course:

iClicker Training and Tutorials


Requesting an Instructor's Kit

Instructors receive all of the below components in an “Instructor Kit” for the iClicker:

  1. iClicker receiver base, this is a box with an antenna on it that acts as a transmitter/receiver for all the remotes students will be using to transmit their answers during a polling session. Receiver includes a USB cable for connecting to a computer.
  2. Instructor’s remote: though functionally identical to the white student remote, the blue remote is easily distinguished by its color and can be programmed to function as a wireless mouse.
  3. Macmillan delivers the iClicker software to you via a 256 MB SanDisk flash drive. You do not have to use the flash drive as long as you have an alternate method of accessing the local software—both in class and in your office/home. Alternate methods include saving the software to the laptop you carry to/from the classroom or posting the software to your school’s or company’s server.

Links for Students using iClicker

HELP! I'm having trouble with my clicker or registration, who do I call?

If you're having trouble with your clicker unit, you should first consult the iClicker Support Portal. You may also chat via the portal, email iClicker Support, or call iClicker Technical Support at 1-866-209-5698. iClicker's student support is available Monday through Friday from 9 a.m. - 11 p.m. EST.

Having problems registering a used clicker?

If you have purchased a used clicker from the bookstore and are having trouble registering it, please call 1-866-209-5698 and choose "Technical Support" from the phone menu. Explain that you purchased a used clicker and are having trouble registering.

Where can I purchase a unit for my class?

Units can be purchased at the same location you purchase your class textbook. Ask your instructor where he or she has arranged for you to purchase the iClicker unit.Most instructors will tend to request stock of the iClicker student response unit at the University Bookstore, and iClickers can also be purchased online.

A clicker still seems expensive -- is there anything I can do to save money?

There are a few things that you can do to bring down the cost of a clicker. It is in your best interest to shop around to get the best price on a new or used iClicker. You can sell your clicker back to the bookstore -- but you may want to wait until you graduate, as a number of courses use iClicker.

You can also share your iClicker! More than one person can register an iClicker. Exchanging clickers between classes could be difficult, but is not discouraged. Clicking for a peer, however, is academic misconduct!

Why don't we use web-based system that would work with smartphones or laptops?

While there would definitely be a convenience bonus from a web-based clicker system, the subscription price for iClicker's Web clicker system is on par with purchasing a regular clicker. Since instructors primarily use clickers to focus your attention on class, many would prefer not to invite the distractions of web-enabled devices.