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Policies

Ticketing Policy

The Wilson Commons Student Activities (WCSA) Ticket Program offers several options for selling tickets to events sponsored by Student Organizations and University departments. Using University Tickets you and your customers can see your event online and read information about the event. Tickets can be sold online and/or at The Common Market for UR students, faculty, staff and the general public. Non-University affiliated groups are not permitted to sell tickets through the WCSA Ticket Program.

Ticketed Event Policies

  • Ticket sales are only available during the academic year, unless otherwise approved by the Assistant Director for Student Life Operations.
  • The Ticket Request Form is available on Campus Community Connection (CCC). This form must be completed for all ticketed events utilizing the WCSA Ticket Program.
    • Events that have multiple showings must have a Ticket Request Form submitted for each individual showing.
  • Tickets for new events go on sale every Monday morning at 11:00AM when The Common Market opens. This applies to both in-person sales as well as online sales.
  • Ticket Request Forms must be submitted no later than Wednesday at 11:59PM to qualify for the following Monday on-sale date.
  • Sales at The Common Market end one hour into the event, unless another time is specifically requested by the hosting organization on the Ticket Request Form.
  • Online sales end at 3PM the day of the event (or two hours before the event, whichever comes first)
    • Online sales for weekend events will end on Friday at 3PM so a Will Call list can be generated.
  • Hosting organizations may request pre-printed tickets and/or complimentary tickets on the Ticket Request Form. The hosting organization pays only their respective printing fee for these tickets.
    • These tickets will be available for pick-up at 11:00AM at the Common Connection desk (Wilson Commons 201) the Monday the tickets go on sale.
    • Pre-printed tickets display the price of the ticket. These tickets are typically sold at the door of the event but are not available for events that utilize The Common Market Mobile Box Office.
    • Complimentary (or comp) tickets display $0.00 as the price of the ticket. These tickets are typically used for event managers, advisors, giveaways or special guest tickets. Undergraduate Student Organizations requesting more than 15 comp tickets will need approval from their primary advisor.
  • Tickets printed at The Common Market appear as follows:

Printed Market Ticket Example

  • Hosting organizations may also sell “Off-the-Stack” tickets at The Common Market. These tickets are provided by the hosting organization and are not printed at The Common Market (ex: movie theater tickets, tickets to Darien Lake, etc).
    • Tickets, along with any additional relevant documents such as travel sign-up sheets, must be delivered to the Assistant Director of Student Life Operations’ mailbox in Wilson Commons 201 no later than the Friday prior to the Monday on-sale date.
    • Student Organizations must receive approval from both their primary advisor and the Assistant Director of Student Life Operations to sell “Off-the-Stack” tickets.
  • Tickets sold at The Common Market will be available for purchase with cash, credit card, and URos, unless the hosting organization specifically requests one of these options be removed. Online purchases can be made with credit card only.
    • Events that utilize Meliora Catering, may sell tickets using declining funds, following approval from Meliora Catering and the Assistant Director of Student Life Operations. This approval can be requested on the Ticket Request Form.
  • Closed events with a predetermined guest list are not allowed to use the WCSA Ticket Program (ex: ABC123 club wants to take a predetermined group of members to a Red Wings game).
  • Closed events with set parameters around who can purchase tickets (ex: only selling tickets to engineering students) for events utilizing Meliora Catering can still use the WCSA Ticket Program.
    • Exceptions to this policy must be submitted through either an Exception Form (Student Organizations only) or by contacting the Assistant Director of Student Life Operations (Graduate Student Organizations and University Departments only).
  • All SA-recognized Student Organizations must adhere to the policies listed in the Event Registration Policies and Guides.
  • Exceptions to this policy are at the discretion of the Assistant Director of Student Life Operations.

Ticketed Event Fees

  • Hosting organizations will be required to pay event fees based on the sale option(s) requested. There will also be a printing fee for each individual ticket printed. These fees will be subtracted from the profits of ticket sales.
  • Current ticket event fees are as follows:

SA-Recognized Student Organizations are not charged ticketed event fees, except for closed events using Meliora Catering.

Event and Ticket Fees

SA-Recognized Student Organizations (Closed Events)

University Recognized Graduate Organizations

University Departments

The Common Market Only

$10

$15

$35

Online Only

$10

$15

$35

Both The Common Market and Online

$15

$20

$40

Pre-Prints Only

$10

$10

$25

Price Per Ticket Printed

$0.18

$0.18

$0.22

  • Multiple event dates and/or times require an event fee for each individual event. Discounts are available for the event fee when there are 2-4 showings (at 25% off) and 5 or more showings (at 50% off). Printing fees are not discounted.
  • Events with complex ticketing requirements or special requests may be subject to additional fees at the discretion of the Assistant Director of Student Life Operations.
  • SA-recognized organizations selling tickets to events or requiring ticket printing services, must utilize the WCSA Ticket Program. Any exceptions made to this policy will be made by the Assistant Director of Student Life Operations in conjunction with the organization’s primary advisor.
  • Fraternity and Sorority Affairs organizations and special interest housing groups are exempt from having to use the WCSA Ticket Program.

Door Sales

  • Undergraduate Student Organizations recognized by SA must use the WCSA Ticket Program for at the door sales.
    • This includes funded and non-funded organizations.
    • Fraternity and Sorority Affairs organizations and special interest housing groups are exempt from the door sale policy.
  • SA-recognized Student Organizations’ events with less than 50 guests must sign out a cash box through the WCSA Ticket Program in order to perform door sales.
    • By indicating a total ticket quantity of 50 tickets or less on the Ticket Request From, the organization will receive $200 petty cash to make change for door sales at the time that they pick-up their pre-prints.
    • The day of the event, the Student Organization will pick up their pre-printed tickets, petty cash, cash box, and Student Organization Door Sale Ticket Reconciliation Form at The Common Connection.
      • Pre-prints cannot be picked up prior to the day of your event.
    • All unused door sale tickets, cash, and reconciliation sheet must be returned immediately after the event. Both the Student Organization and the Campus Center Building Manager must count the cash and sign off on the reconciliation sheet before depositing. Failure to return any of these items and any reconciliation discrepancies will be documented.  
    • These funds will be included in the Event Settlement and transferred by the WCSA Staff Accountant to their SOFO account.
  • SA-recognized Student Organizations’ events with 50 or more guests must use The Common Market Mobile Box Office for all door sales.
    • The Common Market Mobile Box Office will accept cash and credit card sales.
    • The Common Market Mobile Box Office will be run by an employee of The Common Market.
  • The Common Market Mobile Box Office must be requested two weeks before the event by filling out the Ticket Request Form on CCC.
  • The Common Market Mobile Box Office will run for 1.5 hours at no charge to the Student Organization. The Student Organization can request when sales start and when sales end (ex: sales begin 1 hour before the event starts and end sales 30 minutes into the event). Additional hours may be requested at an additional fee.
  • All door sale tickets will be sold at the general public ticket rate.
  • There are no fees associated with running door sales for Undergraduate Student Organizations recognized by SA.
  • If an SA-recognized Student Organization requested door sales, but the event sells out, if the event has 50 or more online tickets sold, then a box office student employee will hand out the online tickets at the event. If less than 50 tickets were sold online, then it will be the Student Organization’s responsibility to handout the tickets at the event.
  • They can, however, choose to have the tickets printed and available for pick up from Common Connection.
  • The Common Market Mobile Box Office is currently not available for University Departments and Graduate Student Organizations.
    • University Departments and Graduate Student Organizations interested in performing door sales can request pre-print tickets.

Post-Event Expectations

  • After the completion of an event, WCSA staff will confirm final sales numbers and submit these figures, via email, to the hosting organization’s business manager, event coordinator, and primary advisor as listed on the Ticket Request Form. Please allow for up to one month for this communication to be processed and sent.
  • Once the above email is sent, the income less event and printing fees (revenue) with be transferred to the hosting organization based upon organization type:
    • Student Organizations who bank with SOFO: revenue will be transferred directly to their SOFO account
    • Student Organizations who do not bank with SOFO: revenue will be issued as a check unless otherwise indicated with a UR Financials FAO on the Ticket Request Form. These groups must provide the legal name of the organization to be used as the payee on the check.
    • University departments: revenue will be transferred directly to the UR Financial CM and FAO indicated on the Ticket Request Form.

Policies for Students' Association Appropriations Committee Funded Student Organizations

  • SAAC funded organizations must have a price difference between student tickets and non-student tickets.

Catered Ticketed Events (Student Organizations Only)

  • The Catered Ticketed Events policy only applies to Student Organizations who bank with the Student Organization Finance Office (SOFO).
  • To accommodate catering vendors’ policies ticket sales for catered events will end 3 business days before the event. At that time if there are 10 or more unsold tickets, 10 tickets will be allowed to be sold over the next 3 business days. If at least 10 tickets are not available then ticket sales will end.
  • Student Organizations may choose to end all sales 3 business days prior to the event by indicating this on the Ticket Request Form.

Ticketed Events Requiring Travel

  • Events that involve traveling more than 25 miles away from campus (using Rush Rhees Library as your starting point) must adhere to the Group Travel Policy.
  • For these events, ticket sales will end at 3:00PM, one business day prior to the event date, or 3:00PM on Friday for weekend events.
  • Ticket sales are limited to one ticket per person and will only be sold to the individual who is attending/traveling. Sales are limited to currently enrolled undergraduate students who have completed their individual travel waiver, currently enrolled graduate students, and currently employed faculty and staff only. These tickets are non-transferable.