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COVID-19 symptoms or exposure? Find out what to do if you or a close contact have symptoms or think you may have been exposed.

FAQ: Campus operations

For everyone | Updated May 19, 2020

How do I know what on-campus services are open?

You can find the latest updates on our Campus Operations and Closings page. 

Are visitors allowed on campuses?

With the exception of University medical and clinical care facilities, the University continues to be closed to outside guests or visitors until further notice. While we pride ourselves on having an open campus, the benefits of social distancing are best realized when outside in-person contact is limited.

There are those who must visit campus, for example vendors and service personnel, who are essential to campus operations, but these individuals must wear masks when in public spaces and maintain social distancing of at least 6 feet.

Can I still visit University Health Service if I need to see a doctor?

If you have COVID-19 symptoms or exposure: Find out what to do if you or a close contact have symptoms or think you may have been exposed.

University Health Service will be on minimal staffing. Anyone coming to UHS will need to call before coming: (585) 275-2662. 

UHS is taking the following steps to minimize the risk of COVID-19 transmission and to maintain a safe environment for our patients:

  • Postponing physicals, preventive care visits, and non-essential follow-up visits.
  • Canceling the HPV vaccine clinic that was scheduled for Sunday, March 29. Students will be notified when UHS is able to re-schedule.
  • Only patients with appointments will be allowed into the UHS Building. If someone accompanies you to UHS, they will be asked to wait outside of the building. We are taking this measure to assure the health and safety of our patients and staff.
Are dining locations still open?

Take-out only options are available at all open locations. Take-out containers and/or prepackaged foods are available at each station. Once you have picked up your food and paid, please leave the dining location. You can see the most up-to-date dining services information here. 

What are new shuttle schedules?

The Department of Transportation and Parking Management has adjusted some of the shuttle routes, effective March 18, to better meet the changing transportation needs of University community members during the response to COVID-19. View the new schedules.  

Extra buses have been added to the heavily utilized shuttle lines to spread out rider capacity. All riders are free to choose whether to ride or wait for a shuttle based on their preference and comfort level, but please note that no standing will be permitted; all riders must have a seat. 

Additionally, please know that the shuttles are being disinfected very regularly throughout the day and wiped down after each trip. 


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