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October 08, 2014

Where to go for more information

When you elect a health care plan, you get to choose which third-party administrator (TPA) will administer your plan—either Aetna or Excellus BlueCross BlueShield (Excellus). You may want to consider the network availability when choosing your TPA. The TPAs have each contracted with in-network providers to offer health care services at negotiated fees. To find out if your physician or other providers and facilities are members of either the Aetna or Excellus network, visit their network directories online.


Go to


Go to and select “Find a Doctor or Hospital,” then “Upstate New York Provider Network” to find a local provider.

Accountable Health Partners (AHP)

To find an Accountable Health Partners provider in your area, use the “Provider Search” tool on the AHP website ( or call AHP
customer service toll free at (888) 457-7463, or direct at (585) 784-8855.

TPA Plan Specific Cost of Care Estimating Tools

Both Aetna and Excellus offer personalized cost estimator tools and other resources to help with selecting a plan, make informed health care decisions, and know what you may pay out-of-pocket before making appointments.


To find plan selection and cost estimator tools, go to


To access the treatment cost and provider selection tools go to and click on “Excellus BCBS Administers My UR Health Care Plan.” Type in your login and password (first time users will have to register and create an account). Click on “For Your Health” from the top navigation bar, then “Decision Support Tools.”


The University’s new online tool that will walk you through a number of questions, ultimately providing a suggestion for the most sensible plans for you and your family.

2015 medical plans at-a-glance chart on p. 3

Both are available online, and printable, at

The Benefits Office is:

  • Mailing open enrollment packets with important information regarding health, dental, and life insurance benefits for 2015
  • Hosting presentations beginning the week of Oct. 13
  • Offering informational sessions at locations across the University during which representatives from AHP, Aetna, Excellus, and life insurance provider

Securian Life will be available to answer questions Additional information and resources are available online at or by contacting ASK-URHR at (585) 275-8747.

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