{"id":152222,"date":"2024-05-29T10:46:36","date_gmt":"2024-05-29T14:46:36","guid":{"rendered":"https:\/\/www.rochester.edu\/human-resources\/?page_id=152222"},"modified":"2026-10-02T14:06:51","modified_gmt":"2026-10-02T18:06:51","slug":"ur-stars","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/human-resources\/professional-success\/recognition\/ur-stars\/","title":{"rendered":"UR Stars Program"},"content":{"rendered":"<p style=\"font-weight: 400;\">UR Stars is a new, University-wide employee recognition platform designed to reinforce a culture of appreciation and collectively celebrate achievements together across the University, strengthening our shared values as \u201cOne University.\u201d It empowers each of us to show appreciation for the people whose ideas and actions define who we are as one of the world\u2019s leading research universities and preeminent academic medical centers, working together to make the world ever better.<\/p>\n<p><a class=\"button button--blue\" href=\"https:\/\/urstars.rochester.edu\/\">Start recognizing\u00a0<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UR Stars is a new, University-wide employee recognition platform designed to reinforce a culture of appreciation and collectively celebrate achievements together across the University, strengthening our shared values as \u201cOne&hellip;<\/p>\n","protected":false},"author":212,"featured_media":0,"parent":139782,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/one-column.php","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-152222","page","type-page","status-publish","hentry"],"acf":{"lead_in":"","display_title":"","subtitle":"","call_to_action":"","hero_image_placement":"right_image","hero_media":"images","hero_pattern_option":"","hero_video":"","hero_image_landing":"","hero_image_landing_two":"","hero_image_landing_three":"","content_modules_above":null,"sidebar":"show__sidebar","sidebar_feed":"menu_select","menu":"1342","page_links":null,"sub_menu":"","content_modules":[{"acf_fc_layout":"card_grid_new","anchor":"","css_class":"","title":"<h2 class=\"utopia-font\" style=\"text-align: center;\">UR Stars because\u2026<\/h2>","description":"","card_grid_cta":"","background_color":"#f4f4f4","width":"full-width","cards":[{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"quarter","card_overline":"","card_title":"","card_text":"<p style=\"text-align: center;\"><strong>You make us ever better<\/strong><\/p>","card_image_icon":"none","card_image":"","card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"","card_background_color":"#ffffff","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""},{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"quarter","card_overline":"","card_title":"","card_text":"<p style=\"text-align: center;\"><strong>We see how you shine<\/strong><\/p>","card_image_icon":"none","card_image":"","card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"","card_background_color":"#ffffff","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""},{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"quarter","card_overline":"","card_title":"","card_text":"<p style=\"text-align: center;\"><strong>Every star is unique and valued<\/strong><\/p>","card_image_icon":"none","card_image":"","card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"","card_background_color":"#ffffff","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""},{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"quarter","card_overline":"","card_title":"","card_text":"<p style=\"text-align: center;\"><strong>We\u2019re the makers of a bright future together<\/strong><\/p>","card_image_icon":"none","card_image":"","card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"","card_background_color":"#ffffff","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""}]},{"acf_fc_layout":"text","anchor":"","css_class":"","title":"<h2 class=\"utopia-font\" style=\"text-align: center;\">UR Stars Spotlight: We see how you shine<\/h2>","content":"<p style=\"text-align: center;\">Each week in @Rochester, we shine a spotlight on a faculty or staff member who has been recognized as a UR Star. These colleagues exemplify our values, inspire others, and make us ever better.<\/p>","background_color":"#ffffff","width":"width-medium"},{"acf_fc_layout":"card_grid_new","anchor":"spotlight","css_class":"pt-0 mt-0 ","title":"","description":"","card_grid_cta":"","background_color":"#ffffff","width":"full-width","cards":[{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"third","card_overline":"","card_title":"","card_text":"<strong>Jennifer Natoli<\/strong>\r\n\r\n<em>Nurse Navigator<\/em>\r\n\r\n<strong>Recognition:<\/strong> Thank you, Jen, for going above and beyond to support our sedation service. Your dedication, guidance, and preparation ensure our team is supported and our patients\u2019 needs are met.","card_image_icon":"image","card_image":230232,"card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"image-above","card_background_color":"#f4f4f4","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""},{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"third","card_overline":"","card_title":"","card_text":"<strong>Amber Gary<\/strong>\r\n<b><\/b>\r\n\r\n<em>Senior Payer Enrollment Coordinator<\/em>\r\n\r\n<strong>Recognition: <\/strong>Thank you, Amber, for your dedication and perseverance during the Medicaid portal transition. Your expertise, troubleshooting, and support have made a meaningful difference to our team!","card_image_icon":"image","card_image":229462,"card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"image-above","card_background_color":"#f4f4f4","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""},{"acf_fc_layout":"card","_acfe_flexible_layout_title":null,"card_width":"third","card_overline":"","card_title":"","card_text":"<strong>Raina Tinker<\/strong>\r\n\r\n<em>Senior Creative &amp; Design Specialist<\/em>\r\n\r\n<strong>Recognition:<\/strong> Raina\u2019s talent, dedication, and creativity are instrumental to Meliora Weekend\u2019s success. Her incredible work brings the event to life from the first communication to lasting memories.","card_image_icon":"image","card_image":228882,"card_icon":"","card_icon_color":"#252525","card_image_size":"","card_image_placement_full":"","card_image_placement":"image-above","card_background_color":"#f4f4f4","card_hover_color":"#283faf","card_link":"","card_hover_arrow":""}]},{"acf_fc_layout":"media_text_new","anchor":"","class":"","overline":"","title":"<h2>New UR Stars e-cards<\/h2>","content":"Select from 20+ designs and animations. Personalize your message and send it instantly to brighten a colleague's day.","cta":{"title":"Send an e-card today","url":"http:\/\/urstars.rochester.edu","target":""},"bg":"#f4f4f4","type":"image","image":197772,"embed":"","video":"","layout":"left","animation":"animation-false"},{"acf_fc_layout":"card_grid","anchor":"","css_class":"hide-content","title":"<h2 class=\"utopia-font\" style=\"text-align: center;\">UR Stars because...<\/h2>","description":"","background_color":"#FFFFFF","width":"width-large","columns":"4","cards":[{"card_title":"<h3>You make us ever better<\/h3>","card_text":"","card_background_color":"#f4f4f4","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":157822,"card_image_size":"image_full","card_image_placement":"image_above","card_image_hover_state":"","card_image_link":""},{"card_title":"<h3>We see how you shine<\/h3>","card_text":"","card_background_color":"#f4f4f4","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":157702,"card_image_size":"image_full","card_image_placement":"image_above","card_image_hover_state":"","card_image_link":""},{"card_title":"<h3>Every star is unique and valued<\/h3>","card_text":"","card_background_color":"#f4f4f4","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":157772,"card_image_size":"image_full","card_image_placement":"image_above","card_image_hover_state":"","card_image_link":""},{"card_title":"<h3>We\u2019re the makers of a bright future together<\/h3>","card_text":"","card_background_color":"#f4f4f4","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":157832,"card_image_size":"image_full","card_image_placement":"image_above","card_image_hover_state":"","card_image_link":""}]},{"acf_fc_layout":"media_text_new","anchor":"","class":"hide-content","overline":"UR Stars overview video","title":"<h2>Our platform for faculty and staff<\/h2>","content":"UR Stars is a fun, easy way to:\u200b\r\n<ul>\r\n \t<li>Show gratitude to everyone who exemplifies our\u00a0<a href=\"https:\/\/www.rochester.edu\/about\/values.html\">Meliora<\/a> and\u00a0<a href=\"https:\/\/sites.mc.rochester.edu\/departments\/icare\/\">ICARE<\/a>\u00a0values\u200b<\/li>\r\n \t<li>Recognize and thank faculty and staff who promote belonging, equity, and diversity<\/li>\r\n \t<li>Celebrate the big and small moments when you and your team shine<\/li>\r\n \t<li>Advance the spirit of our <a href=\"https:\/\/boundless.rochester.edu\/\">Boundless Possibility strategic plan<\/a><\/li>\r\n<\/ul>","cta":"","bg":"#ffc70a","type":"embed","image":"","embed":"https:\/\/vimeo.com\/951624559","video":"","layout":"right","animation":"animation-false"},{"acf_fc_layout":"media_text","anchor":"","css_class":"","leadin":"UR Stars overview video","title":"<h2>Our platform for faculty and staff<\/h2>","subtitle":"","description":"UR Stars is a fun, easy way to:\u200b\r\n<ul>\r\n \t<li>Show gratitude to everyone who exemplifies our\u00a0<a href=\"https:\/\/www.rochester.edu\/about\/values.html\">Meliora<\/a> and\u00a0<a href=\"https:\/\/sites.mc.rochester.edu\/departments\/icare\/\">ICARE<\/a>\u00a0values\u200b<\/li>\r\n \t<li>Recognize and thank faculty and staff who promote belonging<\/li>\r\n \t<li>Celebrate the big and small moments when you and your team shine<\/li>\r\n \t<li>Advance the spirit of our <a href=\"https:\/\/boundless.rochester.edu\/\">Boundless Possibility strategic plan<\/a><\/li>\r\n<\/ul>","call_to_action":"","image":"","video":"https:\/\/vimeo.com\/951624559","layout":"layout_right","background_color":"#ffc70a"},{"acf_fc_layout":"calendar","anchor":"events","css_class":"mb-0 pb-0 max-text-center hide-content","title":"<h2 class=\"utopia-font\" style=\"text-align: center;\">UR Stars events<\/h2>","content":"","widget":"<div id=\"localist-widget-96596152\" class=\"localist-widget\"><\/div>\r\n<script\r\n  defer\r\n  type=\"text\/javascript\"\r\n  src=\"https:\/\/events.rochester.edu\/widget\/view?schools=rochester&types=103963%2C111188&tags=urstars&days=360&num=5&hidedesc=1&show_view_all_cta=0&target_blank=1&container=localist-widget-96596152&template=card\"\r\n><\/script>","background_color":"#f4f4f4","width":"width-large","event_feed_style":"cards","columns":"four"},{"acf_fc_layout":"card_grid","anchor":"training","css_class":"","title":"<h2 class=\"utopia-font\" style=\"text-align: center;\">UR Stars training videos<\/h2>","description":"","background_color":"#FFFFFF","width":"width-large","columns":"2","cards":[{"card_title":"[embed]https:\/\/vimeo.com\/949927533[\/embed]","card_text":"<strong>Get started: <\/strong>Watch a brief walkthrough of the UR Stars platform, which includes how to login, using the social wall, following your colleagues, and much more.","card_background_color":"#FFFFFF","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"[embed]https:\/\/vimeo.com\/1115158963\/6ee0ce8739[\/embed]","card_text":"<strong>Nominating UR Stars: <\/strong>Follow a step-by-step guide on how to nominate a UR Star.","card_background_color":"#FFFFFF","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"[embed]https:\/\/vimeo.com\/1115158943\/064640fd21[\/embed]","card_text":"<strong>Sending eCards: <\/strong>Learn how to send an eCard to a faculty or staff member to recognize their milestones, including new hires, career advancements, professional development, and much more.","card_background_color":"#FFFFFF","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""},{"card_title":"[embed]https:\/\/vimeo.com\/949927365[\/embed]","card_text":"<strong>Using the Mobile App: <\/strong>Learn how to download the UR Stars mobile app, set up your login credentials, and navigate the platform from your phone or mobile device.","card_background_color":"#FFFFFF","card_hover_color":"transparent","card_link":"","card_hover_arrow":"","card_image":"","card_image_size":"","card_image_placement":"","card_image_hover_state":"hover_fade","card_image_link":""}]},{"acf_fc_layout":"text","anchor":"action","css_class":"","title":"","content":"<h2 class=\"utopia-font\"><img class=\"alignright wp-image-157652\" src=\"https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2024\/05\/ur-stars1-843x843.jpg\" alt=\"\" width=\"300\" height=\"300\" \/><\/h2>\r\n<h2 class=\"utopia-font\">Recognition in action: You make us ever better<\/h2>\r\nEmployee recognition is a crucial aspect of creating a positive and productive work environment.\r\n<h3>UR Stars best practices<\/h3>\r\nRecognizing and appreciating employees for their impact not only enhances job satisfaction but also drives overall success. When it comes to recognition, there are several \u200bbest practices that you can follow to ensure its effectiveness.\r\n<ul>\r\n \t<li><strong>Be genuine: <\/strong>Recognition should always come from a place of genuine appreciation. Sincerity is key.<\/li>\r\n \t<li><strong>Be specific and timely: <\/strong>When recognizing someone, be specific about what they did and why it matters. Provide feedback and recognition in a timely manner, so individuals can fully appreciate and associate the recognition with their actions.<\/li>\r\n \t<li><strong>Make recognition meaningful and personal: <\/strong>Tailor recognition to each \u200bindividual\u2019s preferences and motivations. Understand what makes each person feel appreciated and valued, and customize recognition accordingly.<\/li>\r\n \t<li><strong>Connect recognition to our values:<\/strong> Not only is it important to show appreciation to the individual for living our Meliora and ICARE values, but can reinforce behaviors that align with our values for other colleagues as well.<\/li>\r\n \t<li><strong>Make recognition a habit:<\/strong> Don\u2019t just wait for a big achievement to recognize someone. Celebrate small wins and improvement, too.<\/li>\r\n<\/ul>\r\nLearn about more best practices, search \u201curstars\u201d in <a href=\"https:\/\/mypath.rochester.edu\/\">MyPath<\/a>.","background_color":"#f4f4f4","width":"width-medium"},{"acf_fc_layout":"accordion_new","anchor_id":"faq","classes":"","title":"<h2 class=\"utopia-font\">Frequently asked questions<\/h2>","description":"","background":"plain","background_color":"#ffffff","style":"row_blank","expand":"yes","accordions":[{"acf_fc_layout":"accordion","accordion_title":"Why are we launching a new recognition program?","icon":"","row_content":"Until now, there hasn\u2019t been a University-wide recognition system. UR Stars will give us a new, institution-wide, best-in-class recognition platform designed to reinforce our culture of appreciation and collectively celebrate achievements together across the University strengthening our shared values as \u201cOne University.\u201d UR Stars is an easy way for all faculty and staff to show appreciation for the work of others including actions that uphold our Meliora and ICARE ideals; inspire excellence; foster an inclusive culture; and advance the spirit of our Boundless Possibility strategic plan.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Who can I recognize using UR Stars?","icon":"","row_content":"You can recognize any faculty or staff member employed at the University, organization-wide.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"How do I access and start using the UR Stars platform?","icon":"","row_content":"There are several ways to access the platform:\r\n<ul>\r\n \t<li>Via your browser at <a class=\"u-link-external\" href=\"https:\/\/urstars.rochester.edu\/\">urstars.rochester.edu\/<\/a><\/li>\r\n \t<li><a class=\"u-link-external\" href=\"https:\/\/www.octanner.com\/products\/culture-cloud\/download\">Mobile App<\/a><\/li>\r\n \t<li>At the Medical Center - Via the Intranet, <a class=\"u-link-external\" href=\"https:\/\/sites.mc.rochester.edu\/departments\/icare\/\">ICARE Corner page (University of Rochester Medicine)<\/a><\/li>\r\n<\/ul>","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"How do I upload a profile picture? ","icon":"","row_content":"<ol>\r\n \t<li>Click on your Name<\/li>\r\n \t<li>Select Settings &amp; Privacy<\/li>\r\n \t<li>Select\u00a0<strong>My Account\u00a0<\/strong><\/li>\r\n \t<li>Select\u00a0<strong>Upload<\/strong>\u00a0under the circle<\/li>\r\n \t<li>Choose your photo from your computer<\/li>\r\n \t<li>Click\u00a0<strong>Save<\/strong><\/li>\r\n<\/ol>","accordion_anchor":"profile"},{"acf_fc_layout":"accordion","accordion_title":"How do I sort posts on my social wall by department?","icon":"","row_content":"<ol style=\"font-weight: 400;\">\r\n \t<li>Select the<strong> My Company Feed<\/strong><\/li>\r\n \t<li>Click the <strong>filter icon<\/strong><\/li>\r\n \t<li>Check the <strong>Parent Business Unit box<\/strong><\/li>\r\n \t<li>Begin typing the department you are looking to see\r\n<ol style=\"font-weight: 400;\">\r\n \t<li>Example: Pharmacy to see all of Pharmacy<\/li>\r\n<\/ol>\r\n<\/li>\r\n \t<li>Select <strong>Apply<\/strong><\/li>\r\n \t<li>To go back to seeing the full my company feed, select <strong>Clear Filters<\/strong><\/li>\r\n<\/ol>\r\n<ol style=\"font-weight: 400;\">\r\n \t<li style=\"list-style-type: none;\"><\/li>\r\n<\/ol>","accordion_anchor":"posts"},{"acf_fc_layout":"accordion","accordion_title":"Whom do I contact if I am unable to login into the new UR Stars recognition platform?","icon":"","row_content":"If you are having difficulty logging into the platform, please contact <a href=\"mailto:univithelp@rochester.edu\">univithelp@rochester.edu<\/a> or call 275-2000.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Are there resources available to learn more about how to use the new platform?","icon":"","row_content":"Yes. There are several quick and easy-to-use resources to assist you:\r\n<ul>\r\n \t<li><a href=\"#training\">Short how-to videos<\/a><\/li>\r\n<\/ul>\r\nAdditionally, each department has been assigned a UR Stars Recognition Champion who is available to help you engage in recognition, including navigating the UR Stars platform and identifying opportunities to recognize\u00a0everyone who helps us reach our full potential. If you don\u2019t know who your champion is, please contact your manager or email <a href=\"mailto:URStars@rochester.edu\">URStars@rochester.edu<\/a>.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"What is the difference between a UR Star and an Everyday Celebration eCard?","icon":"","row_content":"A UR Star is formal recognition of efforts and achievements that uphold our Meliora and ICARE ideals; inspire excellence; foster an inclusive culture; and advance the spirit of our Boundless Possibilities strategic plan. For a UR Star, there is a short approval process that requests managers\u2019 review. Everyday Celebration eCards are intended to be informal, fun, in-the-moment recognition of milestones that include (but are not limited to) new hire activities, birthdays, career advancements, and professional development. For everyday Celebration eCards, there is no nomination\/approval process.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Who can use the new UR stars platform?","icon":"","row_content":"Any University of Rochester staff or faculty member employed by the University of Rochester can use the platform to recognize any other staff or faculty member (individually or as a group). UR Stars does not include staff at our affiliate organizations.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"How can I find out who my UR Stars Champion is?","icon":"","row_content":"If you don\u2019t know who your champion is, please contact your manager or email <a href=\"mailto:URStars@rochester.edu\">URStars@rochester.edu<\/a>.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"What is happening to the ICARE Stars program?","icon":"","row_content":"UR Stars is replacing the ICARE Stars program. University of Rochester Medicine has a vibrant recognition culture thanks to the success of the ICARE Stars program, and UR Stars will continue to enrich our program even further with new and enhanced features.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"How is UR Stars different from the ICARE Stars program?","icon":"","row_content":"The UR Stars recognition platform improves the ICARE program in several ways, including the use of a modern, easy-to-use system with enhanced functionality and a mobile app for instant \u201canytime\/anywhere\u201d recognition for the <strong>entire<\/strong> University. Most importantly, it is modeled on recognizing and celebrating faculty and staff who demonstrate both our Meliora and ICARE values.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Will I be able to recognize staff at our affiliates (such as Highland, Jones, F.F. Thompson, etc.) within the UR Stars Platform?","icon":"","row_content":"No, the platform is only available to University of Rochester employees and does not extend to our affiliate organizations at this time.","accordion_anchor":""},{"acf_fc_layout":"accordion","accordion_title":"Can patients and families access the system?","icon":"","row_content":"Not at this time. Patients and families will continue to be able to thank and formally recognize caregivers and others who positively impact their lives in meaningful ways via written or verbal communication, which will be entered into the UR Stars system.","accordion_anchor":""}]},{"acf_fc_layout":"interstitial","anchor_id":"","classes":"","layout":"layout_stacked","lead-in":"","title":"Not sure who the UR Champion for your department is?","content":"<span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">Contact your supervisor, <a href=\"https:\/\/www.rochester.edu\/human-resources\/contacts\/human-resources-business-partner-contacts\/\">HRBP<\/a>, or email <a href=\"mailto:urstars@rochester.edu\">urstars@rochester.edu<\/a>.<\/span>","call_to_action":"","bg_color":"#f4f4f4"}]},"yoast_head":"<title>UR Stars Program | Office of Human Resources<\/title>\n<meta name=\"description\" content=\"UR Stars is a University-wide employee recognition, 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