{"id":41106,"date":"2020-07-27T13:32:57","date_gmt":"2020-07-27T17:32:57","guid":{"rendered":"https:\/\/www.rochester.edu\/human-resources\/?page_id=41106"},"modified":"2023-12-29T09:47:59","modified_gmt":"2023-12-29T14:47:59","slug":"insurance-and-health-care-contacts","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/human-resources\/contacts\/get-help\/benefits-assistance\/insurance-and-health-care-contacts\/","title":{"rendered":"Health Care Contacts"},"content":{"rendered":"

Visit the Health Care page<\/a> for an overview of the health care benefits offered in your Total Rewards package.<\/p>\n

Reach out for support<\/h2>\n

You can reach out to the Office of Total Rewards<\/a> with questions regarding your health care benefits. Or, contact ASK-URHR by using this web form<\/a> or through the contact details below.<\/p>\n

Phone: (585) 275-8747<\/a>
\nEmail:\u00a0ask-urhr@rochester.edu<\/a>
\nHours: Monday\u2013Friday, 8 a.m\u20135 p.m.<\/p>\n

If you need to contact a health care vendor directly, you can find those contact details below.<\/p>\n

Health Care and Dental Care Plans<\/h3>\n

Excellus BlueCross BlueShield
\nPhone: (800) 659-2808<\/a>
\nWebsite: excellusbcbs.com\/ur<\/a>
\nEmail: EROC.SelectDedicated@excellus.com<\/a>
\nPlease Note: Email responses from Excellus will be delivered in an encrypted format.<\/em><\/p>\n

Accountable Health Partners<\/h3>\n

Phone: (888) 457-7463<\/a>
\nWebsite:\u00a0ahpnetwork.com<\/a><\/p>\n

Prescription Drug Plan<\/h3>\n

Navitus
\nPhone: (833) 210-5965<\/a>
\nWebsite: https:\/\/navitus.com\/<\/a><\/p>\n

Flexible Spending Accounts (FSA)<\/h3>\n

Lifetime Benefits Solutions, Inc.
\nPhone: (866) 634-6508<\/a>
\nFax (for claims): (877) 256-7228
\nWebsite: lifetimebenefitsolutions.com<\/a><\/p>\n

Health Savings Accounts (HSA)<\/h3>\n

HSA Bank
\nPhone: (866) 471-5940<\/a>
\nWebsite: HSAbank.com<\/a><\/p>\n

Retiree Health Care and Benefits<\/h3>\n

Visit our Retiree Support page<\/a> to find contacts for your specific needs.<\/p>\n

VSP Vision Care<\/h3>\n

Phone: (888) 935-9595<\/a>
\nEmail: customerservice@corestream.com<\/a><\/p>\n

Visit the Health Care page for more information<\/a><\/h5>\n","protected":false},"excerpt":{"rendered":"

Visit the Health Care page for an overview of the health care benefits offered in your Total Rewards package. 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