{"id":200132,"date":"2025-10-08T08:53:24","date_gmt":"2025-10-08T12:53:24","guid":{"rendered":"https:\/\/www.rochester.edu\/human-resources\/?p=200132"},"modified":"2025-10-08T16:37:49","modified_gmt":"2025-10-08T20:37:49","slug":"turning-feedback-into-action-employee-experience-survey-2025","status":"publish","type":"post","link":"https:\/\/www.rochester.edu\/human-resources\/2025\/10\/08\/turning-feedback-into-action-employee-experience-survey-2025\/","title":{"rendered":"Turning feedback into action: Employee Experience Survey 2025"},"content":{"rendered":"<p>Your voice can change the future. That\u2019s the power of the <a href=\"https:\/\/www.rochester.edu\/human-resources\/2025\/09\/15\/employee-experience-survey-2025\/\">Employee Experience Survey<\/a>. Launched on October 6, for the first time, faculty and staff from across the University have the opportunity to make their voice part of a bigger story \u2013 a chance to help shape the culture, community, and future we\u2019re creating together.<\/p>\n<p>The survey features questions measuring a wide range of topics about your experience in your role, teams, leadership, and the University as a whole. Your feedback and insights provide leadership with a deeper understanding of our strengths and areas for improvement. It\u2019s a check point to measure our efforts and guide where to focus on in the months ahead.<\/p>\n<figure id=\"attachment_201292\" aria-describedby=\"caption-attachment-201292\" style=\"width: 792px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-201292 size-full\" src=\"https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/employee-action-info.jpg\" alt=\"Infographic Description: This infographic outlines a six-step process designed to gather and act on employee feedback. First, employees receive a confidential email invitation with a link to the survey. The survey typically takes 5\u201310 minutes to complete and allows employees to provide honest feedback on their work experience, communication, leadership, and organizational culture. Next, the responses are collected and aggregated, ensuring that no individual answers are shared. The data is analyzed to identify trends, highlight strengths, and flag areas for improvement. The fourth step involves sharing the results with leaders and teams, who receive department-level and organizational-level reports that summarize key findings. In the fifth step, teams and leaders collaboratively create action plans, typically focusing on two to nine priorities for improvement. Finally, actions are implemented and progress is monitored over time, closing the feedback loop and reinforcing a culture of engagement and continuous improvement.\" width=\"792\" height=\"1224\" srcset=\"https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/employee-action-info.jpg 792w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/employee-action-info-545x843.jpg 545w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/employee-action-info-687x1062.jpg 687w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/employee-action-info-263x406.jpg 263w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/employee-action-info-768x1187.jpg 768w\" sizes=\"(max-width: 792px) 100vw, 792px\" \/><figcaption id=\"caption-attachment-201292\" class=\"wp-caption-text\">How an Employee Engagement Survey Works: This six-step process, from survey launch to action planning and ongoing progress, ensures that employee voices are heard, results are shared, and meaningful improvements are made across teams and departments.<\/figcaption><\/figure>\n<blockquote><p>\u201cIn the past, my experience with the employee engagement survey has been a mix of feelings,\u201d said Karen Gozzi, a nurse manager at Golisano Children\u2019s Hospital who participated in several employee engagement surveys at URMC. \u201cAfter partnering with HR and other leaders, I came to understand that the survey isn\u2019t just about scores\u2014it\u2019s about giving staff a voice, highlighting what\u2019s working well, and identifying opportunities to improve the work environment.\u201d<\/p><\/blockquote>\n<p><strong>The survey is confidential<\/strong>. An outside consulting firm administers the survey and aggregates results and provides composite feedback to departments with at least five respondents. In small departments, feedback rolls up to the next level department and manager. No matter the size of your area, your response matters.<\/p>\n<figure id=\"attachment_202372\" aria-describedby=\"caption-attachment-202372\" style=\"width: 843px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-202372 size-medium\" src=\"https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-843x474.jpg\" alt=\"Survey example of questions in the Employee Experience Survey\" width=\"843\" height=\"474\" srcset=\"https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-843x474.jpg 843w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-1062x597.jpg 1062w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-406x228.jpg 406w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-768x432.jpg 768w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-1536x864.jpg 1536w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-340x191.jpg 340w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot-660x371.jpg 660w, https:\/\/www.rochester.edu\/human-resources\/wp-content\/uploads\/2025\/09\/ees-screenshot.jpg 1920w\" sizes=\"(max-width: 843px) 100vw, 843px\" \/><figcaption id=\"caption-attachment-202372\" class=\"wp-caption-text\">Sample question from the 2025 Employee Experience Survey<\/figcaption><\/figure>\n<blockquote><p>\u201cIn our department, we make it a point to review and share the survey results with the entire team,\u201d said Kevin Sciacca, Director of Server, Network &amp; M365 Technology in ISD. \u201cThis practice has strengthened communication around institutional and departmental initiatives and created space for direct input. Most importantly, many employees benefit from open forum meetings and direct communication with leadership, which enhances transparency and engagement.\u201d<\/p><\/blockquote>\n<p>Leaders and managers will have access to a dashboard where they can analyze key drivers of engagement, trends, and benchmarks within academic, healthcare, and research sectors \u2013 both internally and externally.<\/p>\n<p>Once results are in, leaders and managers will work with their employees to build action plans. Faculty leaders will work with faculty to assess results and identify opportunities for improvement. This process involves interpreting and evaluating the results, identifying key priorities, and creating a strategic roadmap with specific, actionable steps to make improvements.<\/p>\n<blockquote><p>\u201cAction planning is about taking a step back and really thinking about what the staff are looking for or need, and being realistic about what we can accomplish,\u201d said Gozzi. \u201cIt was also a learning opportunity for me, learning to approach things as a team instead of trying to \u2018fix it\u2019 by myself, listening closely, and making sure we also take time to celebrate the wins along the way.\u201d<\/p><\/blockquote>\n<p>Throughout the action planning and execution process, pulse surveys will help to track progress. This process will continue until the University launches the next employee experience survey cycle.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your voice can change the future. That\u2019s the power of the Employee Experience Survey. Launched on October 6, for the first time, faculty and staff from across the University have&hellip;<\/p>\n","protected":false},"author":212,"featured_media":203302,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1502,356],"tags":[1542],"class_list":["post-200132","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategic-initiatives","category-updates","tag-hr-connect"],"acf":[],"yoast_head":"<title>Turning feedback into action: Employee Experience Survey 2025 | Office of Human Resources<\/title>\n<meta name=\"description\" content=\"This October, for the first time, faculty and staff from across the University have the opportunity to make their voice part of a bigger story \u2013 a chance to help shape the culture, community, and future we\u2019re creating together.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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