{"id":15772,"date":"2024-12-04T11:37:43","date_gmt":"2024-12-04T16:37:43","guid":{"rendered":"https:\/\/www.rochester.edu\/iso\/?page_id=15772"},"modified":"2025-09-09T16:15:40","modified_gmt":"2025-09-09T20:15:40","slug":"guest-account-request","status":"publish","type":"page","link":"https:\/\/www.rochester.edu\/iso\/for-departments\/urcompass-resources\/guest-account-request\/","title":{"rendered":"Guest Account Request"},"content":{"rendered":"<p>Department administrators can use this guide as a reference for requesting a Guest ID and adding your new user to URcompass. You can reference the steps below or <a href=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/05\/guest-account-request.pdf\">download this guide<\/a> for your records.<\/p>\n<hr \/>\n<h2>Step 1: Requesting a Guest ID<\/h2>\n<p>Visit the <a href=\"https:\/\/myidentity.rochester.edu\/guest\/LoginServlet\">Guest Account System to get started<\/a>.<\/p>\n<p>First, click the <strong>&#8220;+Add Guest&#8221; button<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15782 size-full alignnone\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-add-guest-button.jpg\" alt=\"A screenshot of the Guest Account System screen, with a circle around the &quot;+Add Guest&quot; button\" width=\"785\" height=\"215\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-add-guest-button.jpg 785w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-add-guest-button-300x82.jpg 300w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-add-guest-button-768x210.jpg 768w\" sizes=\"auto, (max-width: 785px) 100vw, 785px\" \/><\/p>\n<p>On the Sponsor Agreement page, click the <strong>&#8220;I Agree&#8221; button<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-15792 size-full alignnone\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-I-agree-button.jpg\" alt=\"A screenshot of the Sponsor Agreement page in the Guest Account System portal, with a circle around the &quot;I Agree&quot; button\" width=\"737\" height=\"400\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-I-agree-button.jpg 737w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-I-agree-button-300x163.jpg 300w\" sizes=\"auto, (max-width: 737px) 100vw, 737px\" \/><\/p>\n<p>When the &#8220;Is your Guest currently with you&#8221; question comes up, <strong>please select the correct option<\/strong>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15812 size-full\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-is-your-guest-currently-with-you.jpg\" alt=\"A screenshot of the &quot;Is your guest currently with you&quot; screen in the Guest Account System portal, with the answer options circled (&quot;Yes they are currently with me in-person&quot; and &quot;no they are not here and I have their email address&quot;\" width=\"725\" height=\"170\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-is-your-guest-currently-with-you.jpg 725w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-is-your-guest-currently-with-you-300x70.jpg 300w\" sizes=\"auto, (max-width: 725px) 100vw, 725px\" \/><\/p>\n<p>In the &#8220;Which type of Guest are you requesting accounts for&#8221; screen, <strong>select either &#8220;Researcher&#8221; or &#8220;Other&#8221;<\/strong> depending on your situation.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15822 size-full\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-which-type-of-guest-are-you-requesting-accounts-for.jpg\" alt=\"The &quot;Which type of Guest are you requesting accounts for&quot; screen, with the &quot;researcher&quot; and &quot;other&quot; options highlighted\" width=\"735\" height=\"698\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-which-type-of-guest-are-you-requesting-accounts-for.jpg 735w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-request-which-type-of-guest-are-you-requesting-accounts-for-300x285.jpg 300w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><\/p>\n<p>Next, enter the information on the New Guest screen as accurately as possible. Upon submission, we&#8217;ll send an email to the guest to collect their birth date and last four digits of their SSN (if applicable). This information will help us identify any accounts they may already have.<\/p>\n<ul>\n<li>Please remember to follow up with the scholar\/employee to ensure their prompt submission.<\/li>\n<li>Please note: The SSN is only to verify that the new user does not already have an account.<\/li>\n<\/ul>\n<p>After you&#8217;ve submitted, <strong>expect to have a result within 24 hours.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15832 size-full\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-new-guest-information.jpg\" alt=\"A screenshot of the New Guest screen in the Guest Account System portal\" width=\"754\" height=\"559\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-new-guest-information.jpg 754w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-new-guest-information-300x222.jpg 300w\" sizes=\"auto, (max-width: 754px) 100vw, 754px\" \/><\/p>\n<h2>Step two: Adding your New User to URcompass<\/h2>\n<p>After you&#8217;ve logged into <a href=\"https:\/\/www.rochester.edu\/iso\/urcompass\/\">URcompass<\/a> and navigated to the Departmental Services page, <strong>click on the Add New Person button<\/strong> under Tasks.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15842 size-full\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-department-services.jpg\" alt=\"A screenshot of the Departmental Services page of the URcompass portal, with the &quot;Add New Person&quot; button highlighted\" width=\"763\" height=\"376\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-department-services.jpg 763w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-department-services-300x148.jpg 300w\" sizes=\"auto, (max-width: 763px) 100vw, 763px\" \/><\/p>\n<p>Please <strong>fill out all of the necessary fields<\/strong> (marked with an asterisk). Please ensure that information is correct before continuing.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15852 size-full\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-intake-form.jpg\" alt=\"A screenshot of the intake form on the URcompass portal, with all required fields (marked with an asterisk) highlighted.\" width=\"581\" height=\"484\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-intake-form.jpg 581w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-intake-form-300x250.jpg 300w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/><\/p>\n<p>Be sure to <strong>select &#8220;Yes&#8221;<\/strong> for the following two questions, <strong>and enter the University ID into both of these fields<\/strong> in the text boxes that appear:<\/p>\n<ul>\n<li>Do you have an <strong>institutional university ID<\/strong> for this new profile?<\/li>\n<li>Do you have a <strong>network ID<\/strong> for this new profile?<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15852 size-full\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-intake-form.jpg\" alt=\"A screenshot of the intake form on the URcompass portal, with all required fields (marked with an asterisk) highlighted.\" width=\"581\" height=\"484\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-intake-form.jpg 581w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-intake-form-300x250.jpg 300w\" sizes=\"auto, (max-width: 581px) 100vw, 581px\" \/> <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-15862\" src=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-id-and-submit-300x153.jpg\" alt=\"\" width=\"300\" height=\"153\" srcset=\"https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-id-and-submit-300x153.jpg 300w, https:\/\/www.rochester.edu\/iso\/wp-content\/uploads\/2024\/12\/guest-account-id-and-submit.jpg 725w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>Then, you&#8217;ll be able to click the <strong>&#8220;Add New Person&#8221; button<\/strong> to submit the form.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Department administrators can use this guide as a reference for requesting a Guest ID and adding your new user to URcompass. You can reference the steps below or download this&hellip;<\/p>\n","protected":false},"author":36,"featured_media":0,"parent":8676,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15772","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>URcompass Department Guides - Guest Account Request<\/title>\n<meta name=\"description\" content=\"University of Rochester departments can review step-by-step guidance on how to set up a Guest Account for international constituents.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.rochester.edu\/iso\/for-departments\/urcompass-resources\/guest-account-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"URcompass Department Guides - 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