{"id":472562,"date":"2021-03-26T12:44:47","date_gmt":"2021-03-26T16:44:47","guid":{"rendered":"http:\/\/www.rochester.edu\/newscenter\/?p=472562"},"modified":"2021-03-26T14:46:27","modified_gmt":"2021-03-26T18:46:27","slug":"campus-dining-services-putting-the-fun-and-safety-in-food-472562","status":"publish","type":"post","link":"https:\/\/www.rochester.edu\/newscenter\/campus-dining-services-putting-the-fun-and-safety-in-food-472562\/","title":{"rendered":"Campus Dining Services: Putting the fun\u2014and safety\u2014in food"},"content":{"rendered":"<h2 style=\"width: 85%; font-weight: bold; line-height: 135%; margin-bottom: 0.5em;\">Masks and social distancing mix with creative specialty foods at River Campus dining halls.<\/h2>\n<p>The mission for <a href=\"https:\/\/dining.rochester.edu\/\">Campus Dining Services<\/a> has been a moving target since COVID-19 forced the University of Rochester to move the majority of students to remote learning in March 2020.<\/p>\n<p>\u201cWhen the pandemic began, our initial response was focused on reacting to safety guidelines from the University, New York State, the CDC, and local health departments,\u201d says David Feist, who oversees the dining marketing and communication efforts on campus as guest experiences manager for University partner <a href=\"https:\/\/harvesttableculinary.com\/\">Harvest Table Culinary Group<\/a>.<\/p>\n<p>When the 2020 spring semester ended, the focus turned to planning what the dining experience would be when school resumed in the fall. \u201cI had at least two Zoom meetings a day, seven days a week,\u201d says Cam Schauf, director of Campus Dining Services and Auxiliary Operations. \u201cWe had to develop plans covering daily operations and quarantine\/isolation.\u201d<\/p>\n<p>The question was, once in-person classes resumed, what would dining look like in a world bound by social distancing and masks? The answer has been a smorgasbord of food and drink, all while adhering to ever-changing <a href=\"https:\/\/www.rochester.edu\/coronavirus-update\/faq\/dining-services\/\">safety guidelines<\/a>. This semester has seen specialty days like Milkshake Monday, a \u201ctotcho bar\u201d to celebration National Tater Tot Day, a chili cook-off, \u201cwing wars,\u201d a giant pretzel bar, breakfast for dinner, dessert garbage plates, carrot and mango smoothies, an avocado toast bar\u2014and more.<\/p>\n<p>Many of these have been \u201cpop-ups\u201d serving specialty food and drink around the River Campus. \u201cWe try to have at least two pop-ups a week, spread out to all of our locations,\u201d Feist says. \u201cWe always go to Rush Rhees Library and around Wilson Commons, but it\u2019s not a set location.\u201d<\/p>\n<p>Dining has planned a mobile popup cart serving peanut butter and jelly sandwiches, snacks, and beverages on May 12. The cart will travel to several spots on the River Campus where students are studying for final examinations.<\/p>\n<figure id=\"attachment_472602\" aria-describedby=\"caption-attachment-472602\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-472602 size-full\" src=\"https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/03\/covid-dining-recycled-containers.jpg\" alt=\"stacks of food containers on a countertop.\" width=\"800\" height=\"533\" srcset=\"https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/03\/covid-dining-recycled-containers.jpg 800w, https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/03\/covid-dining-recycled-containers-630x420.jpg 630w, https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/03\/covid-dining-recycled-containers-768x512.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><figcaption id=\"caption-attachment-472602\" class=\"wp-caption-text\">Recyclable takeout containers have taken the place of dishes at Douglass Dining Hall, one of several COVID-19 mitigation measures put in place by Dining Services this year. (University of Rochester photo \/ J. Adam Fenster)<\/figcaption><\/figure>\n<p>The pop-ups and unusual offerings have been a hit with many students.<\/p>\n<p>\u201cDining has been killing it,\u201d says Sara Vechinski \u201924, an English literature major from San Diego. \u201cMy friends and I look forward to weekly events and pop-ups to the point where we schedule it into our day. It breaks up the monotony, and things like smoothies and the chili cook-off were incredibly delicious.\u201d<\/p>\n<p>Schauf and his crew have adhered to COVID protocols in dining halls by:<\/p>\n<ul>\n<li>Keeping tables six feet apart and removing some chairs and booths to limit seating (currently guidelines are four chairs per table).<\/li>\n<li>Replacing self-serve options such as salad bars with prepackaged food.<\/li>\n<li>Substituting china and silver with recyclable to-go containers and plasticware.<\/li>\n<li>Fully sanitizing and disinfecting food contact surface areas, serving areas, cooler door handles, and point-of-service areas throughout the day with a hospital-grade disinfectant.<\/li>\n<li>Employing a touchless pay system to minimize contact and reduce long lines.<\/li>\n<li>Working with online ordering partner GrubHub so that students can choose from a full menu and order from residential locations, paying with a single swipe.<\/li>\n<\/ul>\n<p>\u201cFrom the start, we wanted to make sure our guests feel safe and comfortable enough to trust us during such an unsure time in the world,\u201d Feist says. \u201cWe also wanted our team members to feel safe in their working environment. Once we did that, we started thinking about how we could incorporate fun back into the dining locations safely.\u201d<\/p>\n<p>Schauf estimates there has been a 35 percent drop in guests between the two main residential dining halls on the River Campus\u2014Danforth and Douglass\u2014in part because there are fewer students on campus and also because seating capacity has been reduced\u2014under 50 percent in dining halls and no dine-in guests allowed in cafes. \u201cThis has led to many students taking their food out of our facilities and eating elsewhere,\u201d Schauf says.<\/p>\n<p>Alyssa Ho \u201921, an optical engineering major from Denver and president of the senior class council, lives off campus but orders from Genesee Express at Douglass on GrubHub at least once a week. Each meal includes an entr\u00e9e, side, and drink\u2014 all packaged in to-go containers. \u201cThe options are quick and tasty,\u201d Ho says. \u201cAnd the convenience and safety of contact-free pickup makes it my go-to place to eat on campus.\u201d<\/p>\n<p>Some changes, like the touchless pay system and expanded GrubHub locations, are popular with students, staff, and faculty, and likely to stay beyond the pandemic. But Schauf still longs for a return to the old normal.<\/p>\n<p>\u201cWe look forward to going back to using china in our residential facilities, and bringing back our reusable mug and clamshell programs,\u201d he says.<\/p>\n<hr \/>\n<p><!-- begin copying for copy and paste--><\/p>\n<h3><strong>Read more<\/strong><\/h3>\n<div class=\"large-up-3\">\n<div class=\"column\" style=\"padding-left: 0px;\"><a href=\"https:\/\/www.rochester.edu\/coronavirus-update\/\"><img decoding=\"async\" style=\"margin-bottom: 10px;\" src=\"https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/02\/2021_coronavirus-resource-center_screenshot.jpg\" alt=\"University of Rochester: Coronavirus updates and resources: Information for the University community\" \/><strong>COVID-19 Resource Center<\/strong><\/a><br \/>\n<span style=\"font-size: .9em;\">Get the latest news, updates, and guidance regarding the University\u2019s response to the pandemic.<\/span><\/div>\n<div class=\"column\" style=\"padding-left: 0px;\"><a href=\"http:\/\/www.rochester.edu\/pr\/Review\/V83N1\/rochester-responds\/index.html\"><img decoding=\"async\" style=\"margin-bottom: 10px;\" src=\"https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/02\/web_responds.jpg\" alt=\"image of clinicians involved in COVID-19 reserach and testing\" \/><br \/>\n<strong>Rochester Responds<\/strong><\/a><br \/>\n<span style=\"font-size: .9em;\">In response to the COVID-19 pandemic, members of the University community take on new roles and quickly revamp old processes\u2014always with compassion and character.<\/span><\/div>\n<div class=\"column\" style=\"padding-left: 0px;\"><a href=\"https:\/\/www.rochester.edu\/newscenter\/staff-volunteers-help-students-in-quarantine-housing-466682\/\"><img decoding=\"async\" style=\"margin-bottom: 10px;\" src=\"https:\/\/www.rochester.edu\/newscenter\/wp-content\/uploads\/2021\/01\/fea-welcome-bags-quarantine-housing.jpg\" alt=\"photo of bags filled with materials for students in quarantine\" \/><br \/>\n<strong>Staff and volunteers help ease students into quarantine housing<\/strong><\/a><br \/>\n<span style=\"font-size: .9em;\">Welcome bags, peer support, and food delivery will help aid those in isolation.<\/span><\/div>\n<\/div>\n<p><!-- stop copying.--><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Masks and social distancing have mixed with creative specialty foods at River Campus dining halls this year.<\/p>\n","protected":false},"author":672,"featured_media":472572,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[9],"tags":[28332,37252],"class_list":["post-472562","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-campus-community","tag-campus-dining-services-and-auxiliary-operations","tag-staff"],"acf":[],"yoast_head":"<!-- This site is optimized with the 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