Purpose of the Basic Needs Hub
The Student Support Basic Needs Hub facilitates connection to campus and community resources for students who are experiencing a time of critical need. The Hub provides urgent, essential necessities, such as clothing, emergency shelter, and access to academic tools. Please note that the Hub does not cover items that are already included in a student’s financial aid package, including tuition and fees.
The mission of the Basic Needs Hub is to provide short-term, temporary financial assistance in unanticipated or emergency situations; priority is given to students with the highest financial need.
For qualifying needs, funding limits generally range from $100 – $300 per request. Due to limited resources, it may not be possible to fulfill all requests. Demonstrated need, availability of resources, relevance, and timing of the request are all considered when allocating resources. The hub does not offer assistance for non-essential, preventable, or anticipated expenses, such as: tuition, fees, library fines, books already covered by financial aid, technology upgrades, or computer replacement caused by negligence.
Assistance provided through the Hub does not need to be repaid by the student. Funding is not intended to replace or supplement current student financial aid. Please refer to the following chart when considering an application to the Hub:
Eligible for Hub Consideration
Funded by Financial Aid Package
Items considered eligible for Hub funding include, but are not limited to:
Items covered by cost of attendance in the student financial aid package are not supported by the Hub:
*items may be considered for hub funding in the case of a documented extenuating circumstance or emergency
To be eligible for assistance through the Hub, a student must:
- Be currently enrolled in a University of Rochester degree program
- Submit a request form and corresponding financial aid documentation if requested
- Meet with an assigned advisor to discuss the situation
- If applicable, provide receipt(s) for purchases
If you are a student in need and would like to request resources, please complete the resource request form. Please note that information may be shared internally among University of Rochester staff members to the extent necessary to consider and/or complete the request.
Direct deposit is the fastest way to receive approved Hub funding. Applicants are strongly encouraged to set up Payment Elections in UR Student to receive approved funds by direct deposit. For instructions see Setting up Payment Elections in UR Student (pdf), which includes direct deposit for refunds.
For technical issues related to submitting this form please email firstname.lastname@example.org.