Adding a dynamic synergy to the UR Student project, our community testers represent the University’s Advising, Records and Registration, Student Finance and Financial areas as they validate data and provide feedback on functionality. Thanks to their participation, we have been able to collect valuable insights on how end-users with various processes and security-based roles can navigate in the new system.
Functioning as surrogates under the core project team’s guidance, each tester completes the steps of specific processes for their assigned role—such as course registration as an advisor. During these sessions, testers log their exact results as well as personal observations on what tweaks might help improve the outcome.
Community Testing Benefits
Made up of 35 community participants (logging 250 test hours to date), the testing team offers diverse perspectives that have greatly enhanced this phase of UR Student’s development. Part of their contribution involves identifying where current processes work as expected and flagging where they do not. Any unexpected results reported are funneled to the broader project technical team for evaluation, resolution and retesting. Ultimately, we’re refining the new system so it will perform the needed daily tasks more efficiently for the University’s end-users.
Slated for spring 2019, “Day-in-the-life” (DIL) testing will focus on confirming that a broader community can use the system. This phase is structured on how typical roles function in the system rather than the individual business processes that are currently being tested.
Role examples include:
- Curriculum Manager
- Department Coordinator
Testing to Training
During DIL, Testers will execute their typical daily, weekly, monthly or per-term activities. As an example, advisors might access information about their advisees, assist in creating an academic plan then review/approve it as appropriate. The DIL testing instructions and feedback that we use will help develop training and supporting documentation that end-users will ultimately access as the project gets closer to go-live in July.
Keep an eye on UR Student News!
You’ll find all of the latest information on our system’s features via regular newsletters and special interest group meetings.