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Support

If you need assistance with using UR Financials, explore support options. For web browser upgrades or support, contact The URMC Help Desk: Phone (585) 275-3200, or email: HelpDesk_ISD@urmc.rochester.edu

Resources

  • Remote System Access Using Duo
    Duo two-factor authentication is required for remote access to UR Financials.
  • Desktop Browser Compatibility
    Workday will support the latest versions of Chrome (recommended), Firefox, Edge, Safari, and Microsoft’s Internet Explorer (IE 11 support retires September 2022).
  • To view your assigned UR Financials security, run the View My Role Assignment report after logging in.
  • UR Financials Maintenance Schedule
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