Support

Self-Directed UR Student Support:

UR Student Production Site:
https://tech.rochester.edu/urstudent/
Browse Training materials, FAQs, Tools, etc.

UR Student Project Site:
https://tech.rochester.edu/urstudent/
Browse Training materials, FAQs, Tools, etc. plus project development progress updates and in-class training opportunities. On February 17th – this web address will become the login for UR Student. The project will still be active with the site relocated to http://www.rochester.edu/urstudent/project/project.

In-Person UR Student Course Management Support:
UR Student Course Management Support Team at Lattimore Hall, Room 120:
UR Student team members will be located in Lattimore Hall, Room 120, 8am to 5pm M-F, to directly support Administrative Curriculum Management Tasks and other Advance UR Student Application topics.

UR Student Support Options starting February 2020

UR Student Login and Duo Enrollment issues (Students, Faculty and Staff):

IT Help Desk: Staffed 24/7
On Campus Call x52000 or Direct (585) 275-2000
or Submit a Ticket

In-Person UR Student Support:

Students
IT Center at Rush Rhees Library, UR Computer Network Services, Room G111
On Campus Call x52000 or Direct (585) 275-2000

Staff and Faculty
UR Student Support Team at Gleason Theater (Rush Rhees Library):
walk-ins 8am to 5pm M-F with morning appointment priority provided for after hours evening Instructors when Submitting a Ticket

Click Here for Driving & Walking Directions to Gleason Theater