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FAQ: Dining Services

Information for the University community

Updated November 24, 2020

Explore answers to common questions about COVID-19 safety precautions and procedures to ensure a safe dining experience for faculty, staff, and students.

Dining and safety precautions

Updated 11/24
As-of November 23, restrictions temporarily changed as much of Monroe County entered the Orange Zone, and all Campus Dining is shifting to take-out/Grab and Go only. See the full details.

All Dining Services employees will go through mandatory University and dining-services-specific training. Health checks will also be completed at the beginning of all shifts and face masks will be worn by employees at all times. Dining Services will remove all self-service options and will use disposables for utensils, plates, and trays.

Full sanitizing and disinfecting of food contact surface areas, serving areas, cooler door handles, and point-of-service areas will be sanitized with Oxivir Tb wipes, a hospital-grade disinfectant, at a minimum of every hour and before and after each service time.

Most dining centers will open starting August 17; the following centers will be closed for the semester or year:

River Campus

  • Optikale (closed fall 2020)
  • Faculty Club (closed fall 2020)
  • All four fraternity kitchens (closed for the 2020–21 academic year)

Eastman School of Music

  • The Cave (closed fall 2020)

Because for these facilities, it is not possible to maintain the physical distancing required by New York State or because the available staff must be deployed elsewhere.

The status of each facility will be reevaluated in the spring, with the exception of fraternity kitchens, which will remain closed.

Dining Services will continue to offer Kosher, Halal, and allergen-free options.

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